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Totem Ecuador

“We found that Calipsa was the best solution on the market for our alarm filtering needs.”

Luis Fernando Uribe Blum, CEO at Totem Ecuador

Improving central monitoring efficiency

Totem Ecuador uses Calipsa’s cloud-based AI video analytics to help reduce false alarm volume, enabling operators to focus on genuine threats and deliver better security for their customer sites.

Reduced false alarms

Calipsa’s False Alarm Filtering technology enables operators to focus on genuine alarms and provide better security.

Greater efficiency

By focusing on genuine alarms, operators can initiate faster incident responses to help protect customer sites.

Happier staff

The false alarm reduction helps Totem manage labor hours and ensure staff aren’t overworked, improving team morale.

Seamless integration

Calipsa’s integration with Exacqvision allows operators to connect cameras to the platform seamlessly.

Operator optimization

Find out how Totem Ecuador improved operator efficiency after reducing false alarms by 80% with Calipsa’s AI video analytics software.

Challenge: Inefficient operations

Totem Ecuador is constantly adding new business and cameras to its control room. As a result, it was hiring approximately 20 additional people a year to manage its video monitoring service alone. It decided to embark on a process of optimization to ensure its operators were more efficient and profitable.

Totem Ecuador’s goal was to find a solution that would allow it to manage its sites efficiently with quick response times to genuine alarms and continue adding sites without hiring new staff.

Solution: A false alarm filtering solution

After several trials with false alarm reduction software, Totem Ecuador found that Calipsa worked better than other solutions.

  • Reduction in alarm volume

    Since working with Calipsa, Totem Ecuador has seen a 40%+ decrease in the number of alarms received per day.

  • Faster incident response

    Dealing with fewer false alarms allows operators to focus on genuine alarms and incidents and take action quickly.

  • Improved operator morale

    The lower alarm volume means operators aren’t overworked, improving their morale and well-being.

Result: An efficient, growing business

Since working with Calipsa, Totem Ecuador has seen a 40%+ decrease in alarm volume. With Calipsa filtering out false alarms, its daily alarm volume has reduced from 800,000 to 350,000.

Totem Ecuador has also found that operator efficiency is higher due to the reduction. As a result, it plans to further support operators’ morale and well-being by better managing their workloads. Totem Ecuador plans to use Calipsa on all future installations to continue building on the progress already made.

Have questions? We can help

Our video security experts can help you implement the right security system for your business.