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Logistic Centers

U.S. Distribution Center

Anaheim, California Distribution Center (W08)
3454 E Miraloma Ave.
Anaheim, CA 92806

  • Contact Information:

    Orders (909) 4382295 ext. 3916
    Operations (909) 4382280 ext. 3917

  • Hours of Operation:

    8:00 am – 5:00 pm PDT Monday-Friday

EMEA Distribution Center

c/​o Kuehne+Nagel Sàrl
1 Rue Edmond Reuter
5326 Contern

  • Contact Information:

    Pelco Logistics Office
    0031 (0) 49 2754 600
    0031 (0) 61 1363 273

  • Hours of Operation:

    8:00 am – 5:00 pm CET Monday-Friday

Reduce Cost

Pelco is committed to having the right products, in the right place, at the right time, in the right quantity and condition, and at the right cost. Through a comprehensive and integrated distribution and transportation network that spans the globe, we deliver world-class service to our customers. Focusing on inventory availability, accurate and timely order fulfillment, and on-time delivery, we link the supply chain to reduce costs and add value.


With a made-to-stock (MTS) list of hundreds of products that can be configured into thousands of our most popular security surveillance systems, Pelco is committed to getting you the products you need, when you need them. Thanks to significant investments and advances in global supply chain logistics and inventory control, we guarantee that MTS listed items will ship within one business day (Americas) and two business days (EMEA).

Commercial Logistics Offer

Pelco has detailed commercial logistics offers (CLO) available for our customers’ reference. The intent of these documents is to ensure a more reliable, predictable and consistent shipping of our products. Based on your location, we have CLOs that provide information covering our policies as they relate to, among other items:

⁃ Shipping lead times

⁃ Administrative order processing

⁃ Shipping of goods

⁃ Claims and returns.

Global Regulatory Compliance

Pelco is committed to complying with all U.S. regulations governing import and export compliance. Contact us with your export control questions.


We abide by the RoHS Directive, which stands for the restriction of the use of certain hazardous substances in electrical and electronic equipment.” This EU market directive bans new electrical and electronic equipment containing levels exceeding national standards for the following hazardous substances:

  • Lead
  • Cadmium
  • Mercury
  • Hexavalent Chromium
  • Polybrominated biphenyl (PBB)
  • Polybrominated diphenyl ether (PBDE) flame retardants.

European Commission website on RoHS


We also comply with the EU’s Registration, Evaluation, Authorization and Restriction of Chemicals (REACH) standards:

Registration — Chemical producers are obliged to register safety data for all chemicals produced in quantities above one ton a year to a central agency. Less information is required the lower the tonnage of chemicals produced per year, with only very basic information required for 1 – 10 tons.

Evaluation — Experts from member states and the European Agency will evaluate safety data for higher volume chemicals and other chemicals of concern.

Authorization — Chemicals of very high concern” would be phased out and replaced by safer alternatives, unless industry can show adequate control of the risk from their use or that their benefits outweigh the risks. Under REACH chemicals of very high concern are:

  • Carcinogens, mutagens, reproductive toxins
  • Persistent, bio-accumulative toxins
  • Toxins of similar concern, e.g. endocrine disrupters.

Restriction of Chemicals — Chemicals may be banned or some uses may be restricted if the European Chemicals Agency, the European Commission or EU Member States consider that action is necessary.

European Commission website on REACh

Have questions? We can help

Our video security experts can help you implement the right security system for your business.