Pelco products are supported through two stages of the product’s life: Supported & Self-help

The chart below explains the support and repair options available for each stage. We at Pelco take your company’s security seriously. In the event of a detected threat that could potentially put your system at risk, Pelco may release software patches for a product at any stage of a product’s life cycle.*

*The products list available here is not exhaustive. Contents may change without notice.