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Let Our Reps Help You

 

Please call 1(800) 289-9100 or +1 559-292-1981 (for International) and select option #5 for Technical Support Representative. 


For a full list of Technical Support contacts, please visit here.


After validation, that product needs to be returned for service, the support representative will issue an RMA#.

Start Self-Help Service

 

You can also use self-help to create an RMA# online.

 

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Please make sure to search out Knowledge base for the common problems. Please note the Diagnosis fee will apply for No fault found units.

A Return Merchandise Authorization (RMA) number is critical to the timely and accurate service of your unit as it enables the receiving team at our Service facility to properly identify your unit, recall appropriate notes and ensure that the repaired unit is returned to the correct address.

To avoid delays, all shipments and communications should clearly reference the RMA Number.

Unsure if your product can be sent in for repair? Use the Repairability Status Lookup to see if your product is repairable.