Support Community Portal
Log in to our support portal to register your product, view your support cases, manage support entitlements, browse for services and more. Read more about our Advanced Phone Support and our Support Guide & Terms of Service.
Pelco Learning Center and Training Services
Pelco Professional Services team provides a variety of Training Services - including our Pelco Learning Center (PLC), Field Training, In-House Training, or even Virtual Training. Pelco is committed to providing you a solution that works!
Product Firmware & Software Notifications
Sign-up to receive an email notification regarding new firmware or software available for your products. This is a great way to keep your products properly maintained with the latest feature enhancements, bug fixes and important announcements.
Support Announcements
Pelco takes all cybersecurity threats to its customers seriously. With the recent ransomware cyberattacks impacting users around the world, Pelco recommends several actions to protect you and your equipment against this threat and similar cybersecurity threats.
Technical Support Contact Information
| Country | Phone | |
|---|---|---|
| Africa | ✉ | +27 87 550 2334 |
| Argentina | ✉ | +54 11 598 39410 |
| Asia Pacific | ✉ | +65 31 633 272 |
| Australia | ✉ | +1-800-135179 |
| Bahrain | ✉ | +971 4 2482958 |
| Benelux | ✉ | +31 18 079 9917 |
| Brazil | ✉ | +55 11 4632 2020 |
| Central Europe | ✉ |
+48 12 297 9745
|
| Chile | ✉ | +56 22 5952800 |
| China | ✉ | +1-800-289-9100 |
| Colombia | ✉ | +57 1 5141060 |
| DACH | ✉ | +49 30 66861100 |
| Denmark | ✉ | +45 80 82 60 74 |
| East Mediterranean | ✉ | +971 4 2482958 |
| France | ✉ | +33 1 73 23 56 17 |
| Hong Kong | ✉ | --- |
| India | ✉ | 000-800-100-4394 |
| Ireland | ✉ | +44 2030 514 036 |
| Italy | ✉ | +39 02 5220 7851 |
| Kuwait | ✉ | +971 4 2482958 |
| Macau | ✉ | --- |
| Mexico | ✉ | +52(80) 08017889 |
| New Zealand | ✉ | 1-800-135179 |
| Nordics | ✉ | +45 80 82 60 74 |
| North America - USA | ✉ | 1-800-289-9100 |
| Oman | ✉ | +971 4 2482958 |
| Pakistan | ✉ | +971 424 82958 |
| Qatar | ✉ | 008 00 100 856 |
| Saudi Arabia | ✉ | 800 850 0550 |
| Singapore | ✉ | 1-800-130-1837 |
| Southeast Asia | ✉ | +65 6480 3700 |
| Spain | ✉ | +34 914 002 006 |
| Turkey | ✉ | +971 424 82 958 |
| UAE | ✉ | +971 4 248 2958 |
| UK | ✉ | +44 2030 514 036 |
Phone Support:
See Local Numbers In the Table
One-Business Day: Email Support
Basic Support Hours | English, 24x5 Mon-Fri | Spanish, 2am-8pm EST
Advanced Support Hours | North/South America, 6am-4pm PST | All Others, 8am-5pm local time
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