Check Warranty Status & View Repair History

Open Support Case

Look no further for the Best Customer Support Available

RMA Request

Begin the Return Authorization Request Process.

RA Status Lookup

Expedite Service for your Pelco Video Security Equipment.


Frequently Asked Questions on the RMA Process

Support Community Portal

Log in to our support portal to register your product, view your support cases, manage support entitlements, browse for services and more. Read more about our Advanced Phone Support and our Support Guide & Terms of Service.

Pelco Learning Center And Training Services

Pelco Professional Services team provides a variety of Training Services - including our Pelco Learning Center (PLC), Field Training, In-House Training, or even Virtual Training. Pelco is committed to providing you a solution that works!