Expert Service Request Form
This form allows users to provide information on requesting Expert Services for Video or Network Installation, deployment, and consultation. Please fill out the below contact information as well as details regarding the choice of Expert Service utilizing the Statement of Work required.
Video Security Expert Services

As security systems continue to increase in sophistication, valuable time and training resources are required to confidently configure and service these complex, integrated solutions.

To help our resellers, we are proud to offer Pelco Expert Services, an exciting opportunity to help increase your revenue and expand service to your customers. This powerful fee-based service program for Pelco resellers delivers an outstanding way to stimulate your business by leveraging our industry-leading customer services. 

 

 

Field Services
pelco employee at servers  

Audit Services

Gain the competitive edge and ensure projects get off to the right start, with Pelco by Schneider Electric pre-project audit services. By meeting certification and accreditation standards, customers can rest assured their systems are working efficiently and will continue to meet their needs in the future.

Learn more about Audit Expert Services (PDF file, 347 KB)

     
pelco man at computers  

Deploy Service

Deploying a complex system can be both challenging and time consuming. But the Pelco Expert Services team is available to make deployment more efficient, while ensuring configurations are built for optimized system performance.

Learn more about Deploy Expert Services (PDF file, 342 KB)

pelco customer consultant  

Consultancy Service

Whether you require assistance for migrating an analog video security system to an IP solution or step-by-step support for an entire project with Pelco security products, help is just a phone call away.

Learn more about Consultancy Expert Services (PDF file, 347 KB)

customer network service  

Network Service

With IPā€focused security solutions, optimizing network performance is critical. The Pelco Network Services team is trained and certified to offer network expertise in some of the most advanced security installations, including design of these complex systems.

Learn more about Network Expert Services (PDF file, 346 KB)

Field Training Services
pelco employee training      

Training Services

With complex, integrated systems, education is imperative. Pelco Field Training Services provides access to the highest quality of customized professional training to help build sales and product knowledge for increased business value.

Learn more about Field Training Services (PDF file, 457 KB)