Contact Technical Support

Technical Assistance Program [TAP]

Our 24-hour, seven-day-a-week program designed to assist any customer with a technical problem involving Pelco equipment, day or night...just dial (800) 289-9100 and ask for technical assistance!

Worldwide Phone and Fax Support

Technical Assistance | (800) 289-9100 +1 (559) 292-1981 International

Technical Assistance FAX | (800) 289-9707 +1 (559) 348-1120 International

Worldwide Email Support

Large Matrix Support | matrixsupport@pelco.com
Questions related to System 9700 Series

Digital Support | digitalsupport@pelco.com
Questions related to PelcoNet™ and Pelco Digital Video Recorders

General Support | techsupport@pelco.com
All questions except those related to large matrix systems and digital products

International Regional Email Support

United Kingdom | uktechnicalsupport@pelco.com
Europe, Middle-East and Africa | emeasupport@pelco.com
All Other Countries | intlTechSupport@pelco.com