Support Request Forms

Open Support Case

Look no Further for the Best Customer Support Available

RMA Account Request

Request an account for RMA Process - required for RMA Process.

RMA Repair Request

Place RMA Request for Repair Only using your Account #.


Frequently Asked Questions on the RMA Process

Warranty Status

Check warranty status and repair history.

Product Repairability

Unsure if your product can be sent in for repair - use this link to look up product

Spare Parts Request

Request non-standard spare repair parts for your product, and the availability of these parts.

Support Community Portal

Log in to our support portal to register your product, view your support cases, manage support entitlements, browse for services and more. Read more about our Advanced Phone Support and our Support Guide & Terms of Service.

Pelco Learning Center And Training Services

Pelco Professional Services team provides a variety of Training Services - including our Pelco Learning Center (PLC), Field Training, In-House Training, or even Virtual Training. Pelco is committed to providing you a solution that works!

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