With a made-to-stock (MTS) list of hundreds of products that can be conﬁgured into thousands of our most popular security surveillance systems, Pelco is committed to getting you the products you need, when you need them. Thanks to signiﬁcant investments and advances in global supply chain logistics and inventory control, we guarantee that MTS listed items will ship within one business day (Americas) and two business days (EMEA).
Commercial Logistics Offer
Pelco has detailed commercial logistics oﬀers (CLO) available for our customers’ reference. The intent of these documents is to ensure a more reliable, predictable and consistent shipping of our products. Based on your location, we have CLOs that provide information covering our policies as they relate to, among other items:
⁃ Shipping lead times
⁃ Administrative order processing
⁃ Shipping of goods
⁃ Claims and returns.
Global Regulatory Compliance
Pelco is committed to complying with all U.S. regulations governing import and export compliance. Contact us with your export control questions.
ROHS COMPLIANCE - EU DIRECTIVE 2002/95/EC
We abide by the RoHS Directive, which stands for "the restriction of the use of certain hazardous substances in electrical and electronic equipment." This EU market directive bans new electrical and electronic equipment containing levels exceeding national standards for the following hazardous substances:
⁃ Hexavalent Chromium
⁃ Polybrominated biphenyl (PBB)
⁃ Polybrominated diphenyl ether (PBDE) ﬂame retardants.
REACH COMPLIANCE - EU REGULATION (EC) NO. 1907/2006
We also comply with the EU’s Registration, Evaluation, Authorization and Restriction of Chemicals (REACH) standards:
Registration - Chemical producers are obliged to register safety data for all chemicals produced in quantities above one ton a year to a central agency. Less information is required the lower the tonnage of chemicals produced per year, with only very basic information required for 1-10 tons.
Evaluation - Experts from member states and the European Agency will evaluate safety data for higher volume chemicals and other chemicals of concern.
Authorization - Chemicals of "very high concern" would be phased out and replaced by safer alternatives, unless industry can show adequate control of the risk from their use or that their beneﬁts outweigh the risks. Under REACH chemicals of very high concern are:
⁃ Carcinogens, mutagens, reproductive toxins
⁃ Persistent, bio-accumulative toxins
⁃ Toxins of similar concern, e.g. endocrine disrupters.
Restriction of Chemicals - Chemicals may be banned or some uses may be restricted if the European Chemicals Agency, the European Commission or EU Member States consider that action is necessary.