Sales and Support

Our mission is to be the best in the world at what we do – to maintain our global leadership position as the premier supplier of video and security systems. We will never compromise our extraordinary commitment to our own people and will always strive to delight customers with more than they expect.

We are committed to providing our customers with innovative, superior quality products that are competitively priced and nearly always available off-the-shelf.

Our 24-hour, seven-day-a-week Technical Assistance Program is designed to aid any customer with a technical problem involving Pelco equipment, day or night...just dial (800) 289-9100 or +1-559-292-1981 and ask for technical assistance!

Pelco B.O.S.S.® 5.0 offers a free, easy-to-use, Web-based resource to access the most up-to-date pricing, reference materials and detailed information for all Pelco products, from anywhere in the world.

Pelco regularly hosts customers, potential customers, and other guests from around the world at our global headquarters in Clovis, California. The Customer Excellence Center includes fully-equipped product demonstration rooms, and extends to the entire campus, where customers can see our numerous levels of support. From the factory floor, to the executive offices, we’re all dedicated to supporting you, our customer.