Open Support Case

Look no further for the best Customer Support Available

Account Number:
( Necessary for Partner Advantage benefits. )


Product Category:

Problem Category:

Problem Detail:



Support Request Forms

Look no Further for the Best Customer Support Available

Begin the Return Authorization Request Process.

Expedite Service for your Pelco Video Security Equipment.

Frequently Asked Questions on the RMA Process

Support Community Portal

Log in to our support portal to register your product, view your support cases, manage support entitlements, browse for services and more. Read more about our Advanced Phone Support and our Support Guide & Terms of Service.

Pelco Learning Center and Training Services

Pelco Professional Services team provides a variety of Training Services - including our Pelco Learning Center (PLC), Field Training, In-House Training, or even Virtual Training. Pelco is committed to providing you a solution that works!

Interested in Updates?

Please complete the form below and select what updates you wish to receive.

Click here to update all Email Preferences

Let's Start the Conversation

Contact us today for video surveillance solutions that keep your facilities, properties, and people safe.