Improving Patient Care & Security Through VMS

For decision-makers of healthcare facilities, it’s no secret that it’s a challenge to provide a safe, accessible setting for patients, staff, and visitors.  Governmental regulations, workplace violence, and generally stressful environments combine to form a multi-faceted obstacle to surmount.

Facility operators must cover their bases in essentials such as asset protection, cybersecurity risks, intrusion, vandalism, and theft protection. But in order to successfully differentiate themselves as a healthcare center, they must be innovative in their efforts to improve patient care as well.

What many in the industry have yet to realize is that the solution for both security interests and improved patient care is one and the same: Pelco’s complete solution helps increase patients, visitors and staff safety while improving hospital processes, operations, and security.

In today’s Security Insights article by Pelco, we’ll explore how Pelco’s end-to-end VMS solution proactively addresses numerous challenges healthcare facilities face in a reliable and scalable way.

evolutionComplex Challenges

Hospitals and other healthcare facilities face a multitude of complex challenges with operational logistics. The ceaseless stream of patients, guests, and staff leads to questions of balancing safety with operational efficiencies.

For instance, how do you allow staff to move freely throughout the hospital while ensuring potential security risks are successfully mitigated. How do you afford your personnel quick-access to medical records and EHRs while following HIPAA regulations and cybersecurity protocol?

CamerasModern Security & Surveillance Solutions

Pelco’s groundbreaking VMS solution closes security gaps while providing healthcare facilities a competitive advantage via sophisticated patient care.  Below, we analyze a few of the many ways in which Pelco’s VMS and CCTV technology can supplement operations and patient care.

HospitalOptimized Patient Care Processes

Pelco’s scalable, integrative VMS allows security departments the ability to remotely manage security concerns with cloud aggregation and alerts. With deep learning analytics, heat mapping, and on-premise monitoring and diagnosis, your security personnel won’t miss a thing. For instance, our technology is designed to address real-world situations, such as optimizing response time after someone falls to minimize negative consequences.  Additional relevant technologies we provide include:

  • Advanced motion detection
  • Loitering analytics
  • Tripwire and trespass
  • Access control
  • Facial recognition
  • People tracking

The sum of these technologies is one that staff, patients, and guests can be excited about; our Video Management System creates a safe environment for patients and an efficient workplace for personnel. With a scalable, integrated security system from Pelco, you can prevent unauthorized access to sensitive information without disrupting the day-to-day activities of doctors and nurses.

Patient Care 2

angleConsider Pelco

We at Pelco are acutely aware of the diverse set of challenges that healthcare facilities face. And although we aren’t able to address every unique concern in a single article,  our video surveillance cameras and video management solutions are designed to improve safety and increase operational efficiency in practical, real-world ways.

“We use the video for so many things. We’ve used cameras to prevent theft and vehicle break-ins. We’ve even used them to pinpoint patient incidents, which has helped clinical staff determine their treatment.” – Ron Coles, Director of University of Arizona Medical Center – South Campus Safety and Security Services

 

With a focus on regulatory compliance in symphony with centralized and remote access, you can set your security personnel up for success with a complete, real-time picture of the facility and grounds.

Highlighting The Use Of VMS & CCTV In Healthcare

Video surveillance systems offer a cost-effective, efficient solution for comprehensive security coverage in hospitals and other healthcare facilities. In order to keep patients, visitors, staff, and sensitive data both safe and secure,  healthcare facilities need to implement modern, regimented Environment of Care standards as a baseline. However, the very best CCTV and VMS providers offer tailored security solutions which not only increase safety, but also improve operational efficiency and patient satisfaction in an array of tangible ways.

In today’s Security Insights blog, we take the opportunity to highlight four key uses of VMS and CCTV: improving hospital safety and security, monitoring high-risk patients, increasing hospital operations and services, and advancing clinical medicine through the use of new technologies.

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Use Of VMS & CCTV In Healthcare

VMS (video management system) solutions are security camera systems supported by sophisticated software which allow users to control numerous cameras from both centralized and mobile locations. For this to happen successfully, CCTV cameras (closed-circuit television cameras) are nothing short of essential. And while most any healthcare security professional worth their salt is likely to already have an intimate knowledge of VMS and CCTV and the above definitions, many could use some help connecting the dots between their facility’s unique needs and finding a security solution to address them.

For that reason, we’d like to highlight four ways that Pelco’s video management solutions specifically target the operational needs of hospitals and healthcare facilities.

SafetyImprove Hospital Safety & Security

From a foundational perspective, you should always be able to count on your VMS to safeguard hospital staff from workplace violence. Yet more robust security solutions give security operators the ability to prevent drug diversion and supply theft, restrict unwanted visitor access via alarm notifications, and even visualize and communicate with those in distress.

Patients.pngMonitor High-Risk Patients

The ability to continuously monitor critical-care patients is nothing short of invaluable. Pelco’s technology allows decision-makers remarkable flexibility:

  • Add live images and two-way communication to nurse call technology
  • Replace patient sitters with virtual patient watch
  • Get improved fall detection technology
  • Remotely assess patients during ambulatory transit
  • Promote independent living with home health care monitoring

HospitalIncrease Hospital Operations & Services

Pelco’s solutions reduce the need for personnel to monitor CCTVs, affording superior operational efficiency. With tailored automations to improve patient flow and service-cycle time, Pelco’s solutions are engineered to integrate with most existing infrastructures. This means your facility can offer pioneering services, such as virtually connecting new parents with their babies in the NICU, without sacrificing any degree of operational efficiency. Further, Pelco provides user-friendly, actionable Analytics to inform security personnel in the ongoing process to identify ad-hoc inefficiencies in a given facility.

medicineAdvance Clinical Medicine

From a more general perspective, VMS and CCTV in healthcare help progress clinical medicine in several ways. For one, healthcare facilities have the newfound ability to use video to aid in remote diagnosis. Alternatively, broadcasting cutting-edge surgical techniques to a worldwide medical community is nothing short of ground-breaking!

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Get In Touch With Pelco

Pelco offers end-to-end solutions that target the real-world needs of healthcare facilities. We start with addressing fundamental security coverage and expand to improve operational efficiencies in a way that is both reliable and scalable — with customized functionality for seamless integration. Beyond that, you can count on our solutions to be tailored to the healthcare industry; we meet industry standards for camera and recording specifications that are unique to hospitals and healthcare facilities, taking one more thing to worry about off of your plate.

If you want to increase your healthcare facility’s safety with a cost-effective, robust security solution, get in touch with Pelco at your convenience. We’d love to learn more about your organization and how we can be part of your continuing success. 

Find Out Which VxCare Support Tier is Perfect For Your Business

So, you are a proud owner of Pelco’s VideoXpert VMS and want to find a way to maximize the value of your investment. You may also be researching support services that will best serve your unique security needs.

Pelco’s VxCare gives you three ways to support you through any issue you may face across the lifecycle of your VMS.

Read to find out which tier will make the perfect fit for your business.

Basic

Perhaps you’re a system integrator who has been working closely with VideoXpert for many years but still need occasional support for highly complex issues. This tier is perfect for you if you have already been educated on the majority of VideoXpert’s operational and functional aspects but could also benefit from gaining access to key resources such as basic phone and e-mail that will help you get back on track. This tier is available as a complimentary service for all VX owners.

Epic

If you are a customer who needs direct support from Pelco, this is the one for you. The Epic tier is best suited for VideoXpert owners who need a moderate level of support when it comes to deployment and system upgrades but has some knowledge about the system on their own. In the event of an upgrade that requires complex steps, for example, you can reach out to a dedicated support engineer to guide you through the process.

Protect

With the Protect tier, new business owners who have little to no knowledge of their VMS or video surveillance have access to the maximum support tier available for VideoXpert owners. Whether you need assistance with setting up your VMS, need a system health check, or a dedicated on-site technician who is available to address any concerns you have, VxCare Protect assists you with all of your VMS and video surveillance needs from top to bottom.

Why VxCare?

VxCare is here to optimize the performance and availability of your VMS and overall video surveillance solutions. VxCare make everything from installations to updates a less daunting experience for businesses who require video surveillance and a VMS to manage their data. VxCare is also great for system integrators who wish to introduce this service to their customers, who are looking to receive support directly from Pelco. Whether you’re a customer, surveillance operator, or system integrator, Pelco will ensure that you receive the best possible support through every step of the way.

Learn more about VxCare or visit our website for our full range of video surveillance solutions.

Why You Need a Video Surveillance System For Your SMB

Modern technology has allowed security systems to grow and evolve far beyond CCTV and guard dogs, in addition to consistently bringing down the cost of high performing, highly capable security technology. Many video components, as well as processors and imaging technologies have been dramatically reduced in cost, making them recently available for smaller institutions to take advantage of. As a result, much more powerful cameras and video management systems are now on the market for midrange installations of between 20 and 75 cameras at small-to-midsize businesses (SMBs).

Several recent developments in camera technology have made higher performing cameras more appealing for SMBs. HD image quality is better than ever, helping to eliminate the need for supplemental lighting in many cases. Compression technology that delivers that extremely high definition video to a video management system (VMS) without a loss of data helps to lower the need for extensive storage that can increase overall costs. Automation is more capable than ever, with high definition cameras enabling new and dynamic analytics capabilities including abandoned object, object removal, loitering protection, and camera sabotage to take some of the pressure off of security officers and enable more efficient, accurate, and intelligent monitoring.

VMS offerings, meanwhile, have increased their capability for SMB installations dramatically, making capabilities previously only available for large, enterprise-level installations now affordable for smaller deployments, and many VMSs are available that directly serve the needs of SMBs. Easy-to-install, easy-to-use designs with interfaces that are simple for officers to learn and utilize ensure that no time is taken from a smaller security team to train on a new system, with some VMSs available to plug-and-play. These intuitive interfaces perform all necessary tasks in a single desktop view and let users reorganize their workspace, making it simpler for security officers to quickly become proficient, providing fast, actionable data quickly. VMSs with multiple server access allow a facility with a single operations center for their security team to deploy their VMS across multiple locations. In addition, modern VMSs include programmable functionality to enable officers on the move, which makes it easier for security teams with fewer officers to utilize their system without someone to operate it at all times.

SMBs with effective, capable modern video surveillance systems can provide higher levels of safety for their business from multiple features. Often, the presence of a video surveillance system itself is enough to deter crime or other undesirable behavior and a reassurance to prospective clients, customers, and contractors that the environment is a safe one. Analytics can also help to prevent threats and mitigate risk by picking up on aberrant behavior with wrong-way detection, object left behind, and other integrations that can proactively respond to possible threats. Additionally, video surveillance with capable compression can maintain significant storage of video data for forensic purposes, helping to reduce liability and protect your business in the case of a lawsuit, criminal activity, or other issue. Businesses with capable video surveillance systems that take advantage of capable technology at a lower price point can significantly increase their overall safety and deliver real benefits to their security team.

How Advancements in Video Management Systems Help to Protect Small-To-Mid-Size Businesses

Small-to-mid-size businesses, or SMBs, are some of the most difficult businesses to properly protect from risk. Security systems and personnel often come at a cost that is difficult to justify because it seems large in comparison with revenue. Yet, without safeguards in place, it can be difficult for SMBs with modest cash flows to recover from losses resulting from security breaches. Protecting your assets, facility, and personnel is a mission-critical objective, and SMBs need cost-effective solutions to protect themselves.

SMBs that install a modern, advanced video surveillance system get a number of benefits beyond simple monitoring. The presence of security cameras itself is often enough to act as a criminal deterrent, and the implementation of a system can help dramatically reduce the rate of security breaches and criminal activity, in addition to preventing some issues altogether. Video surveillance improves response time in case of a threat or other situation that requires physical intervention, and reduces liability by providing auditable video.

SMBs are particularly vulnerable, as they often do not have the resources to put these important safeguards in place–a potent combination with limited resources to absorb losses and proactively protect themselves against threats. Crimes against SMBs have been known to go completely unreported out of fear of bad publicity, and because the chances of successful prosecution are low. To mitigate this risk, SMBs have to be both proactive and savvy when planning and implementing risk-reduction strategies– including physical security.

Because they needed to be cost-effective, SMBs have until recently tried to make due with basic video surveillance systems, consisting of Network Video Recorders (NVRs) without the advanced functionality available on video management systems (VMS) designed for larger, enterprise-level installations. In the past, smaller businesses had to make a difficult choice between enterprise-level systems, which were highly capable but also complex and expensive, and entry-level systems that were not much more powerful than basic consumer-level systems. Today, however, VMS solutions with high-performing functionality are available for SMBs as well.

When looking for a VMS specifically for small-to-midsize business, there are several factors to consider. The typical video surveillance system for an SMB is between 20 and 75 cameras, and is typically used to cover the outside of a facility, parking lots, entrances, and key interior locations. A VMS designed to handle up to 100 cameras per server is therefore ideal, meeting today’s needs while preserving flexibility and the capability for scaling up as needs may change and grow. Most SMBs do not possess extensive or highly technical security personnel, so a VMS with an intuitive user interface that is easy to learn and operate is essential.

In addition, recent advances allow new VMS to provide improved analytics for smaller installations. Analytics supplements and enhances human monitoring of the video feeds, tirelessly watching for certain triggers to activate alarms or send alerts to security staff for evaluation and response. Integrated analytics can include loitering (a person staying in one area longer than expected or allowed), wrong way (a person traveling in the wrong direction – entering an exit, for example), object removal (something that is normally in the monitored scene is no longer there), and others. These triggers can also be used to locate specific video data in the event that it’s later needed. With analytics present on a VMS, security systems can do much of the work for the user—a crucial aid to any SMB.

SMB security presents many challenges—the need for the same dynamic protection as larger businesses, for much lower cost and with much simpler operation. With modern VMS systems, this type of protection has become much more cost-effective, easier to implement and operate, and more highly functional than any video surveillance system for this scale has ever been.

6 Questions Gaming Professionals Should Ask at ASIS

ASIS has long been one of the most important and influential trade shows for security professionals, allowing industry veterans, newbies, and everyone in between the chance to connect, share ideas, receive industry-leading education, and discover evolving trends in the security industry that will help them protect their business, employees and assets. For gaming professionals, ASIS is an excellent opportunity to improve their critical security operations and ensure their systems are dynamic, high-performing, and efficient. While you attend ASIS 2017, here are some essential questions for gaming professionals to keep in mind:

What products will keep my casino in compliance?
Compliance is the foundation on which all gaming security is built, and creating a security system that remains compliant is the first thing you should look for at ASIS. Keep an eye out not only for regulation-compliant designs, but also for future-proof technology that’s scalable and runs in a variety of environments.

What integrations do you offer to help prevent threats?
Integrations are the latest method by which security technology offers value to gaming businesses. Perimeter detection, movement analysis, and mapping technology aligning potential incidents with cameras are just some of the integrations available with security cameras and video management systems (VMS) to assist in securing casinos and other gaming locations.

Do you offer partitioning on your VMS for large operations?
Gaming security operations are often vast and complex, with different needs for different parts of the facility and a variety of security and non-security teams working each sector of the facility. Many manufacturers allow partitioning on their VMS, to delegate certain parts of the system to certain users, allowing for greater focus and efficiency in your security operations.

Do your products integrate with other building automation products?
With so much of a gaming facility automated, security systems that work with the rest of your facility’s operations can be essential in creating a system that operates and communicates efficiently to mitigate risk and de-escalate threats. Ask exhibitors if their products integrate with access control, elevators, point-of-sale, and other networked devices.

Do you have any gaming case studies?
If a manufacturer or integrator has worked with gaming businesses before, they’ll have experience and knowledge that can streamline your security system, ensure that you’re getting proper ROI, and account for intangibles in installation, maintenance, and operations. Ask exhibitors if they have case studies that show their gaming experience.

Is there a Subject Matter Expert (SME) on the floor that can discuss gaming solutions?
A case study is a great way to determine best fit, but an SME is better. If there’s someone on the floor specifically designated to talk about gaming solutions, they’ll be able to answer specific questions about your business that might otherwise go unanswered, and discuss specific solutions that would work for your business. If an SME is available, they’re the best bet.

Gaming security is a complex organism, presenting extremely specific challenges and requiring solutions beyond the needs of most security systems. Luckily, trade shows like ASIS present a variety of options with manufacturers working at the top of the industry to provide the solutions you need. Keeping these six questions in mind when you walk the trade show floor will help you craft the dynamic solution you require.

Would you like to discuss your casino challenges with a security professional at ASIS 2017? Click here to schedule an in-person demonstration to learn more about available solutions.

3 Ways Smart VMS Features Can Solve Common Headaches for Casinos

During the course of my ten-year career working inside of casino surveillance departments, I’ve seen some questions come up more than others. Three of the most common, most difficult video issues that I have been challenged to resolve are the following: Capturing high quality detail at backlit entrance points, improving facial recognition, and fixing sluggish video on monitor walls.

Problem No. 1: Facial Detail at Choke Points

Since the first CCTVs cameras were introduced to Casino Surveillance Departments decades ago, entrances and exits have been a notoriously difficult (yet critical) chokepoint tasked with capturing details about persons entering and exiting casinos. The quality issue can be attributed to a tricky combination of abrupt changes to backlighting from the rising and setting of the sun, light refraction through glass doors constantly opening and closing, static indoor lighting, headlights from moving cars, and the list goes on… As a result, traditional analog and most IP cameras are unable to provide sufficient detail to positively identify persons of interest after an incident occurs.

Solution:

When selecting new IP cameras, look for these features: Anti-bloom to overcome the starring effect of bright light, Wide Dynamic Rangeto capture detail across a wide range of lighting conditions in a single shot, and advanced low light performance with detail at .05 lux. For perspective Wikipedia equates .05 lux to the lowest end of the light of a full moon on a clear night.

Problem No. 2: Suspicious Persons

Does your surveillance department print and post Be on the Lookout’s on the wall or store them in a closed folder? I have visited over one hundred casino surveillance rooms in Las Vegas and across the USA and, in each one, I usually find myself staring at the snapshots of those patrons who have recently been documented for causing problems within the casino. The issue with the placement of these posts is that the BOLs are out of eyeshot from real time operations. Casino watchers will see hundreds if not thousands of patrons each day, and yet are so infrequently exposed to snapshots of the most critical BOL Alerts.

Solution:

Look for a Video Management System with a digital video loop that links to your casino’s photo database. The photo viewer behaves like a slide show, displaying photos of high priority BOLs – right alongside your live surveillance video. Rather than wasting the time (and ink) to print images to post across the room, the looped photo display provides top-of-mind awareness of potential threats.

Problem No. 3: Sharing Video

Any time surveillance footage must travel beyond the capable hands of the surveillance department, all bets are off. For the most part, two techniques are used to share video outside of the surveillance room: (1) Departments purchase separate review stations to be installed outside of the surveillance room or (2) Surveillance departments export video along with a playback client via transferrable media. Many inefficiencies can arise from both situations.

In scenario 1, non-surveillance casino employees (who are usually novices when it comes to VMS) are forced to fumble with a new app to find relevant footage. This process wastes time and resources until the correct video can be identified and reviewed. To make matters worse, the financial burden of paying for this review station usually falls on the surveillance department’s budget.

Scenario 2 is no better because it offloads protected video from a casino’s isolated network and then requires the non-surveillance employee to install a playback application onto non-surveillances computers.

Solution:

Look for a Video Management System that accommodates collaboration across departments and is easy-to-use for VMS experts or novices. (Think of how Google Docs makes it easy for multiple users to share and edit documents in real-time.) Especially valuable is the ability to share multiple video streams, whether they are live or recorded, with observers outside the surveillance room. For example, the F&B Manager can sit down at a client and be shown precisely the video she needs to see for her investigation, and if further forensic investigation is required, the surveillance department can queue up video in real time to deliver conclusive evidence.

Before purchasing a new or upgrading your current system, consider these real-life problems and assure your VMS has the power to solve them.

How to Choose A VMS for SMB Applications

As you facilitate the growth of your business, the ability to protect people, property and assets is a mission critical business objective for general security purposes and to minimize risks and liabilities. Video surveillance is one of the most important investments you will make to ensure this goal, so it’s important to choose the Video Management System (VMS) that will best meet your specific needs. This is particularly true of small-to-mid-size businesses (SMBs) that often require VMS solutions with enterprise level performance and intuitiveness on a greater cost-value basis. Here are some considerations SMBs should explore before selecting a VMS:

Size of Business

Make sure your VMS is the right size for your operation. Though many VMS systems today can connect thousands of cameras across multiple facilities, such a massive system will overwhelm your business needs – and you’ll be paying for much more than you need today. These systems weren’t designed from the ground up for prospering SMBs with long-term growth objectives. The average camera count for an SMB is well below 100 cameras, which requires a VMS solution scaled to this capacity.

Although your business may not require a large number of cameras and an enterprise-level VMS, SMBs have heftier needs than mom and pop level businesses. For example, an entry-level Network Video Recorder (NVR) is typically capable of supporting up to 16 cameras, which is often too few cameras for most SMB installations. In addition, the functionality and capabilities of NVR-based camera control systems are fairly basic, and insufficiently suited to the surveillance objectives most SMBs want and need.

Define Your VMS Needs and Objectives

Once you begin researching various VMS solutions, you’ll find a multitude of options designed to serve a variety of purposes. Some will fulfill a specific function faster and better, but not share capacity for other purposes, while some solutions are designed for very general surveillance applications. However, there are VMS solutions designed specifically for SMBs that are optimized for unique functionality, provide scalable camera and recording capacities, and accommodate third-party integrations for more advanced functionality. You should evaluate these capabilities very carefully to help ensure you are making the best decision based on your present and future needs.

Feature Selection Criteria

There are powerful and highly efficient features available on today’s latest VMS solutions designed to deliver easy installation and operation. This is important on several fronts, most notably relative to Total Cost of Ownership (TCO), personnel training and system operation. The personnel who install and operate your VMS solution are probably not technicians, so it’s important to evaluate the User Interface (UI) for intuitiveness and overall simplicity. A complicated UI may look impressive and promise to provide greater functionality, but it will most likely confuse novice operators which can result in costly mistakes. VMS solutions with an intuitive UI will help flatten the learning curve, saving both time and money while ensuring proper system operation. Inquire about estimated installation and training requirements when evaluating systems, as these should be core selection criteria.

Additional key features to look for in a VMS solution include “plug and play” operation to easily install and add cameras, and the ability to support extended recording capacity using internal or attached storage. Ideally, the VMS solution should also support third party plug-ins to enhance its operation with advanced capabilities such as people counting, object left behind detection, license plate recognition, integration with point of sale systems, and more. These added functions can help improve overall security and contribute to other present and future business intelligence applications.

Purchasing a VMS solution for your SMB is an investment in your business – one that will allow you to establish and maintain a safe and secure environment – so you can focus on growth. Take the time to ask questions and compare various VMS solutions. And never hesitate to ask a video expert to help steer you in the right direction.

3 Questions to Ask When Planning a Video Surveillance System

Implementing a reliable video surveillance solution that will meet business needs is a considerable challenge for any organization.

Fortunately, expertise is available from both leading manufacturers and experienced integrators to make this process easier and to increase the likelihood that the resulting system will meet expectations.

As is the case with most large, complex projects, establishing clear objectives and gathering the answers to key questions at the start of the job will make the difference between a successful and effective solution, and an expensive, disappointing one.

To help integrators ensure success with their project, we released a new whitepaper: Planning a World Class Video Surveillance System.

Our latest whitepaper will help clarify several basic questions that must be considered before any planning begins. The answers will establish the scope of the system needed and its level of video detail, the level of automation and staffing, and the operating environmental conditions.

These questions are so important, and so basic, that some people may be tempted to assume the answers are known to all, and agreed by all – but this is almost never the case. Our whitepaper delves into these questions – and many more – which will enable you to build agreement within your organization. This will pay generous dividends later in the project.

Here are a few basic questions we recommend before doing any planning.

1. What are the operational goals of the surveillance system?

Designing any system involves many decisions and tradeoffs, and the first goal must be to understand what the system is intended to do. This is not as obvious as might be anticipated by many lay people, and the answers may be interrelated in unexpected ways.

2. How will the system be staffed?

It is important to understand at the start of the project whether the surveillance system will be monitored at all times, at some times, or not at all. The answers here will raise numerous important issues relating to camera control and analytics.

3. What are the environmental conditions?

Conditions such as extreme heat, cold, humidity, corrosion, and high dust levels will play a part in determining what equipment can be considered for the installation. Other environmental factors also can play an important role, such as ambient light levels, the availability and reliability of existing power and network infrastructure, and more.

Based on the answers to these questions and discussion points, system designers can determine the range of possible equipment choices and start to flesh out a basic plan with some tentative early decisions.

To learn more about planning a world-class video surveillance system, download our free whitepaper below:

Choosing the Right VMS: What You Should Know

Choosing the correct video management software (VMS) can be a challenge. With all of the VMS offerings available on the market today, weighing the pros and cons of each tech feature or system architecture can be a daunting task for both integrators and end users. Which functions are right for our team? Who will have access to the platform? Will it integrate seamlessly with other devices? Can it grow with the business?

We offer a few helpful concepts for businesses to consider when selecting the right VMS platform to make the rest of the process as quick and efficient as possible (much like your final choice of VMS will be).

Performance. The single most important factor is performance. All other system capabilities are built from or rely on this. Configuration and management of video from a central location can make all the difference in efficiency, especially if (or when) servers go down, leaving users scrambling to ensure that video data is safely stored. Leading VMS platforms maintain a high level of performance through advanced configuration and accessibility, with comprehensive databases that allow easy access to video and data from multiple systems.

User experience. Not all security teams are created equal, so to compensate for gaps in technical know-how, it is critical to create a seamless user experience. Intuitive platforms that have easy-to-use interfaces with information at an operator’s fingertips allow security teams to make more informed, effective decisions that propel proactive security planning, such as fast, efficient tactical responses. These platforms also reduce training requirements and manual processes, so that end users can safely deliver continuity of their services.

Open platforms. It is virtually impossible to evaluate the effectiveness of a VMS system without stressing the importance of advanced integration capabilities with third-party technology. Security leaders realize even greater capabilities with open platforms that allow other security devices and business systems to easily integrate with video management solutions. These other devices offer a wide range of benefits, including license plate recognition (LPR), video analytics, alarm management, visitor management, access control, mobile access, and lighting and building automation.

Flexibility. Businesses are constantly evolving, moving locations and updating their infrastructure to keep up with supply and demand for video security as much as any other proprietary services they offer. Whether migrating to IP for the first time or looking to boost a current installation, businesses can use advanced VMS systems to bridge the integration gap without abandoning existing infrastructure through enhanced flexibility. These advanced systems even support existing cameras, allowing users to retain costly investments and realize more returns without requiring surveillance triage.

Scalability. Once users have identified the right features for the size and nature of their installation, the last piece of the puzzle is assessing the ease with which the VMS system can accommodate the installation’s rate of expansion. True scalability allows organizations to build a VMS system that meets specific operational and surveillance needs as they grow, and continue without interruption even as security risks increase proportionally to growth.

Want to see this list in a more condensed version? Click here to see our latest infographic.