IoT and Video: A Match Made in Heaven

Peanut butter and jelly. Salt and pepper. Yin and yang.

You’re likely well aware of the countless combinations like these that always work well together, no matter the circumstances. Now we’re adding one more to the list: the Internet of Things (IoT) and video. Sure, the IoT and video technologies are beneficial by themselves, but for security operators to garner their true power, it’s essential to look at the way that they work together.

Video technology has existed for many years, of course, but its potential was not quite as apparent until the IP surveillance camera revolution. Today, cameras are relevant for far more than simply recording footage; the latest and greatest devices can provide operators with a world of information and intelligence about a particular scene, potential threat, or overall business operations.

This is where the IoT comes into play. The IoT acts as a foundation for communication between both surveillance cameras and other security devices, allowing them to talk to one another and share the pertinent information that’s being gathered. A few numbers from Gartner can help put this concept into perspective: It was estimated that by the end of last year, 1 billion new IoT devices were shipped and installed. The surveillance cameras that made up these devices were responsible for generating 84% of all of the IoT data in the world!

Leveraging video within the IoT — and taking advantage of this data — enables businesses to take their systems to the next level. With all sensors and devices consistently connected to one another and feeding into a central system, operators don’t need to worry about missing a risk or responding late to a vulnerability. Add to this the power of analytics and artificial intelligence (AI), and the IoT/video combination ultimately helps create a proactive security posture.

But the benefits don’t stop there. With video at the core of an IoT strategy, organizations can become part of a bigger goal. For example, an enterprise can help contribute to a Smart City initiative by using surveillance cameras for building automation and adjusting controls based on occupancy. The IoT exists as the backbone of Smart City projects, but without video technology, the information gathered would be far less insightful.

The good news is that the marriage between IoT and video isn’t headed for a divorce anytime soon. In fact, we’re seeing quite the opposite: the IoT is only continuing to expand and new technology advancements are created every day, opening up more possibilities than ever thought possible. And this is crucial as the world continues to change; whether it’s in response to a global pandemic or the ever-evolving threat landscape, the IoT and video will remain as a constant source of intelligence when it’s needed most.

Interested in seeing how you can take advantage of this valuable combination to enhance security and protect people and property? Find out more here or contact us.

The Stepping Stones to True Collaboration

Partnerships between integrators and manufacturers have long been at the forefront, but there’s a new relationship to nurture as surveillance technology becomes more intelligent and network-driven: the IT department. In this article in International Security Journal, Pelco looks at this relationship more in depth, the trends that IT pros are driving in the market, and how the industry can build trust. Click here to read.

State of the Market: Video Surveillance 2020

Security integrators and manufacturers reflect on strong 2019 sales and positive expectations for 2020 in the video marketplace as the segment continues to evolve. Pelco weighs in on the trends, opportunities and challenges of the market in this article that appeared in SDM Magazine. Click here to read.

 

VMS In Action – Case Study: Eaton High School

School safety has perhaps never been more important than in 2019. Always on the minds of parents, students, faculty, and staff, educational facilities cannot afford to ignore potential security risks and challenges. Decision-makers require cost-effective, intuitive, and versatile video surveillance solutions to ensure both the safety of people and the security of campus facilities.

Pelco provides video management solutions and video surveillance cameras for a range of industries, including educational facilities, universities, colleges, alongside primary and secondary schools. Our IP video surveillance solutions integrate with a range of systems and analog cameras to bring an affordable, functional VMS for schools.

Case Study: VMS At Eaton High School

Below, we take a look at how a high school in Eaton, Colorado, utilized security cameras and VMS to their advantage. They found that video surveillance benefits school campuses in myriad ways — many of which they did not anticipate!

Background: VMS & Video Surveillance Setup

We got the privilege of interviewing Rick Kauffman, the assistant principal at Eaton High School, who informed us that their student population is typically in the range of 500-600. They implemented 50 cameras on campus, with 75% of them being internal and the rest set up externally. Said Kauffman, “All of our hallways, our library, any place you are going to have student flow, there is going to be a camera internally. Student parking is covered. Staff parking is covered. We have a 360 camera in our commons area, which is where the kids eat.”

Deterrent For Vandalism

Kauffman says that, initially, the video surveillance system was installed to provide a deterrent for inappropriate behavior, both internally and externally. “Our issue was [that] we were dealing with a pretty high degree of vandalism and it got to be a rather expensive repair/cleanup… So I would say that our initial interests were related to some damage that was done to the buildings, and then obviously it has grown into one that we are now looking obviously at building security and keeping people out of the building that shouldn’t be here and keeping people in the building that should be here.”

Kauffman offered additional insight regarding how their VMS allowed them to more accurately distinguish between guilty and innocent parties. “The cameras do two great things for us: either prove fact, or disprove allegations.” Security camera systems not only deter vandalism, but they help accelerate the investigative process as well.

Resource Management

It didn’t take long for authorities at the school to tap into the versatility of their video surveillance system. While deterring vandalism was always a priority, Kauffman and others quickly realized how effective their VMS was in monitoring potential security threats on campus, be they external or internal.

What’s more, Kauffman observed that their security camera system improves operational efficiency. The cameras afforded them the ability to minimize the resources dedicated to investigating potential security concerns. Kauffman sums this point up well; “…it does minimize the amount of leg-time, people-time, to actually investigate what happened.”

Ensuring School Safety

Most importantly, Eaton High School became a significantly more secure facility, and it didn’t take long for the school to put the VMS to work. “…we went into a lockdown because of a series of ominous threats to the school. And the cameras were used specifically to make certain that that individual came nowhere near the building. From that point, I’d say these things are priceless.”

For more on how Pelco solutions can help your school safety and security through VMS and video surveillance solutions, reference our resource on Intelligent Video Surveillance Solutions for Education at your convenience. Don’t hesitate to contact us today for video surveillance cameras that keep your school safe and efficient!

On the Edge: How a New Feature in VideoXpert Will Save Your Data

Since VideoXpert was first released, Pelco has been striving to provide a diverse range of industries with an intelligent video management system (VMS) that is not only able to adapt to changing site plans and locations, but also contains features that make it a reliable and trusted solution. The newest version of our VMS, VideoXpert v3.3, is now available for download. Among the new features in this release include the auto-gap-fill feature, which is designed to address several security challenges that increase the risk of data loss. Read to find out how this feature enhances your surveillance experience.

Rural or Large Enterprise Facilities

Large facilities or environments in rural areas need the ability to reliably capture video, even in the event of a network interruption or failure. With auto-gap-fill feature in VideoXpert v3.3, video feeds are temporarily stored on the surveillance camera through an SD card so you won’t have to worry about gaps in coverage. When the network connection is restored and the system returns to normal operation, the VMS can retrieve and merge local video recordings seamlessly. This ensures that the user gets uninterrupted video recordings and provides increased system reliability and safeguards system operation.

Forensic Evidence Gathering

In the event when the network experiences a brief outage while a security breach is occurring, you run the risk of losing precious video evidence. The auto-gap-fill feature in the latest version of VideoXpert prevents this scenario with locally recorded video that can be recovered and shared with the appropriate authorities. This can significantly reduce response times and increase the chance that the suspect is successfully identified and intercepted.

Why Auto-Gap Fill Matters

The auto-gap-fill feature also allows for bandwidth optimization in applications where bandwidth is limited. The user or an operator can view live video in low resolution, while recording HDTV quality images locally on the camera. Upon an incident, the high-quality video stream from the camera will be stored on the SD card of the camera, which is then retrieved by the VMS for efficient forensic search. Typical applications are mission critical installations, but also for video surveillance where network coverage is limited or intermittent.

Pelco is excited to release our newest version of VideoXpert this Spring. Check out our existing offering here or visit our website to see our full range of video surveillance solutions.

Find Out Which VxCare Support Tier is Perfect For Your Business

So, you are a proud owner of Pelco’s VideoXpert VMS and want to find a way to maximize the value of your investment. You may also be researching support services that will best serve your unique security needs.

Pelco’s VxCare gives you three ways to support you through any issue you may face across the lifecycle of your VMS.

Read to find out which tier will make the perfect fit for your business.

Basic

Perhaps you’re a system integrator who has been working closely with VideoXpert for many years but still need occasional support for highly complex issues. This tier is perfect for you if you have already been educated on the majority of VideoXpert’s operational and functional aspects but could also benefit from gaining access to key resources such as basic phone and e-mail that will help you get back on track. This tier is available as a complimentary service for all VX owners.

Epic

If you are a customer who needs direct support from Pelco, this is the one for you. The Epic tier is best suited for VideoXpert owners who need a moderate level of support when it comes to deployment and system upgrades but has some knowledge about the system on their own. In the event of an upgrade that requires complex steps, for example, you can reach out to a dedicated support engineer to guide you through the process.

Protect

With the Protect tier, new business owners who have little to no knowledge of their VMS or video surveillance have access to the maximum support tier available for VideoXpert owners. Whether you need assistance with setting up your VMS, need a system health check, or a dedicated on-site technician who is available to address any concerns you have, VxCare Protect assists you with all of your VMS and video surveillance needs from top to bottom.

Why VxCare?

VxCare is here to optimize the performance and availability of your VMS and overall video surveillance solutions. VxCare make everything from installations to updates a less daunting experience for businesses who require video surveillance and a VMS to manage their data. VxCare is also great for system integrators who wish to introduce this service to their customers, who are looking to receive support directly from Pelco. Whether you’re a customer, surveillance operator, or system integrator, Pelco will ensure that you receive the best possible support through every step of the way.

Learn more about VxCare or visit our website for our full range of video surveillance solutions.

Here’s How Any Industry Can Boost Security with Pelco’s VideoXpert

Maintaining security in large organizations mean navigating significant challenges that can increase the risk of security breaches such as theft or unauthorized entry. Thanks to advancements in video surveillance technology, operators have access to an enhanced surveillance experience, resulting in faster detection and response times. With video management systems (VMS), surveillance teams across a wide variety of industries can have a better view of what’s happening on their sites by using captured data from cameras and combining them with advanced analytics for a higher level of operational efficiency. However, advanced video management platforms can also bring new challenges.

That’s why organizations need intelligent video surveillance solutions that are hardened to address concerns in cybersecurity, for instance. Security personnel also need the ability to scale surveillance plans based on their organization’s evolving size and budget.

VideoXpert offers all the above. Our VMS is fault-tolerant, redundant, and supports failover to address data loss. It can also connect to anything from traditional analog cameras to HD IP video cameras, which allows the system to grow with the organization. Whether 20 or 20,000 cameras are needed within a facility, VideoXpert is based on an intuitive, user-friendly interface that any IT or security professional can use with ease.

Here’s a glimpse into the different types of organizations that VideoXpert serves.

Healthcare

As healthcare facilities grow larger and provide around-the-clock care, they become more vulnerable to a wide array of security risks such as unauthorized entry, but this can be largely mitigated through integrations with Access Control that help monitor physical access to the building. VideoXpert Enterprise offers a trusted and secure platform that provides healthcare facilities, including remote out-patient sites, with a peace of mind that comes with complete protection.

Law Enforcement, City Surveillance, and Traffic Monitoring

Whether it’s a busy intersection or law enforcement facility, security operators overseeing these environments need a way to tackle major security challenges such as crime, traffic congestion, or roadway accidents.

The good news is that VideoXpert integrates with numerous programs that identify and alert staff to potentially problematic behavior, such as unattended bags on a sidewalk or unauthorized vehicles in areas meant for traffic personnel. While traditional video surveillance is dependent on staff monitoring video footage, VideoXpert’s intelligent capabilities spot problems on their own through advanced analytics. An added benefit for traffic operators is that data from VideoXpert gives them the opportunity to plan and improve traffic flows.

Education

Schools and colleges need a surveillance solution that not only integrates seamlessly into evolving site plans, but also offer potentially lifesaving features. For instance, VideoXpert is compatible with facial recognition integrations such as Rec Faces, so automatic alerts can be sent to the appropriate personnel when an unfamiliar face is detected, or when a face is obscured with a mask. VideoXpert Professional also offers a way for surveillance operators to monitor multiple campuses or halls so nothing is missed.

Commercial: Hospitality, Office, Banking, and Finance

With environments like hotels, office buildings, or banking institutions, property owners and property managers face the daunting task of ensuring the security of their employees, customers, and property.

VideoXpert’s easy-to-navigate interface provides operators with a full HD view of the property on one screen. This includes entrances, parking lots, or even cafeterias. VideoXpert can also be accessed remotely so security personnel can monitor the scene even if they’re off site. What’s more, VideoXpert supports text message alerts, which can contribute towards faster response times.

Corrections

There are few places with greater surveillance demands than corrections facilities. By implementing intelligent solutions, these environments are able to enhance the security of inmates, visitors, and property. VideoXpert includes a variety of features that help security teams identify and respond to problems much more quickly and reliably than in the past. Automated alerts notify personnel of unattended items or people who are moving in the wrong direction through an entrance.

The increased automation allows the personnel to spend less time monitoring the video and more time addressing the issues that the VMS has identified. Ultimately, surveillance strategies become more efficient as the collaboration capabilities allow personnel to consult the information from multiple places in one single user interface. It provides the ability to export and pursue investigation with minimal delay.

Critical Infrastructure

For many public and private institutions like port security, critical infrastructure and public safety initiatives have called for the deployment of a variety of video security technologies.Whether security is needed for bridges, airports, or seaports, VideoXpert is sure to meet the challenging demands of securing the world’s critical infrastructure for increased overall safety for citizens and staff with a performance-oriented, intuitive user interface that provides a superior user experience.

Gaming

The gaming industry faces significant challenges in security and fraud reduction: safeguarding guests and employees, protecting critical assets, and striving to gather intelligence to prevent major breaches and fraud. Stringent regulations must also be followed to maintain the integrity of operations and comply with governing bodies.

With VideoXpert, casino surveillance departments can gather data and address threats in real-time. Our VMS is a critical tool that allows operators to investigate events quickly while mitigating future risk.

Learn more about Pelco’s surveillance solutions by visiting our website today.

What you need to know about Video Analytics for Security Surveillance before its implementation

The introduction of video analytics for surveillance was revolutionary. Since then these applications have evolved and changed the way video surveillance is installed, monitored, and reviewed. The premise of these software applications is to optimize the human resource and focus the attention on those events that are relevant based on a set of predefined rules or conditions.

Today, most manufacturers provide one or more video analytics as part of their solution. Moreover, there are companies that focus specifically on video analytics development. Not all analytics have been designed the same way, however, and depending on the situation, one video analytic type can provide better results than others. At the same time, there are important factors that can support or undermine the video analytic performance.

How do video analytics work?

No matter the type of video analytic solution, the process they follow is very similar. Video analytics use video as input to compare against the condition(s) or rule(s) defined on the software engine. Depending on the type of analytic, the engine will look for specific information on the image. If the event is matched with the rule, then the analytic will trigger an output or action. Imagine that you are interested in identifying all events where an object crosses a virtual fence defined on the video analytic. If the event matches the condition, the operator should get a visual notification while the system logs the event on the server.

As part of the output, the video analytic generates meta-data, which is information in the form of text to describe what happened on the event. Meta-data can be used to trigger an alarm, classify events, run reports and search for information (i.e. forensic analysis).

An important point is that video analytics require a learning period before the engine can start detecting events. This learning period will give the analytic a baseline to gather information and compare it against the condition. Furthermore, some video analytics will require a minimum video resolution to operate properly, at least x number of frames per second to run the analysis and in some cases a camera angle to obtain better results.

What are the different types of video analytics?

If we classify the types of video analytics available in the market, we can cluster them in three main groups. Basic video analytics, advanced video analytics, and deep learning video analytics.

Basic video analytics were developed more than 15 years ago. These video analytics are designed to use pixel changes to trigger an event. An example of a basic video analytic is simple motion detection. When a group of pixels on the image change its color, the engine will consider this event as something moving on the scene resulting in motion detection.

Another example is camera sabotage/tampering. In this case, the camera will take a snapshot of the scene and if most of the pixels on the image change, then the analytic will consider this as tampering.

The disadvantage of basic video analytics is the number of false positives you could get since the engine is very basic, especially in complex scenes. Shadows, trees, animals or weather conditions can trigger the analytic, reducing its benefits.

Advanced analytics were developed more recently. These analytics use Binary Large Objects (BLOB), which is a group of connected pixels. This type of analytic look for shapes and forms reducing the number of false positives. Compared to basic video analytics, this type also provides additional settings to finetune the engine such as perspectives, camera angle, type of scene, number of frames for analysis, among others. Finally, algorithms using advanced analytics can reduce the number of false positives by narrowing down the number of events that can trigger the analytic (i.e. Object classification).

Artificial Intelligence (AI) or deep learning video analytics is the most recent technology used for video analysis. These video analytics take advantage of neural networks to train the analytic and produce an outcome. The more events the analytic is trained with, the higher the accuracy to detect relevant events. The learning process can be manual (human intervention to mark the events that are relevant) or automatic using a library of events gathered from different sources. Deep learning analytics will provide more advanced analysis such as feature searching or multiple conditions.

Deep learning analytics offer the ability to sift through information and compare against conditions faster and more accurately.

Server Analytics vs. Edge Analytics vs. Cloud Analytics

When implementing video analytics, you should decide if the analytic will reside on the camera (edge analytics), on the server, or on the cloud. Most camera manufacturers offer video analytics on the camera either for free or for an additional fee. In contrast, video analytic manufacturers offer video analytics either on the camera, on the server, or on the cloud.

It’s important to remember that for more advanced analysis you will require more processing, thus not all advanced video analytics or deep learning can run on the edge, but on a server, the cloud, or a hybrid. If the video analytic can run on the camera, most probably will require high-end camera models since these cameras will have better processors.

Finally, another important factor is the Video Management System (VMS) compatibility with the video analytic. Not all camera manufacturers or third-party video analytics manufacturers have integration with all VMSs. In some cases, the integration might be limited to sending alarms to the VMS rather than transmitting the meta-data to the VMS.

What other factors should be considered when implementing Video Analytics?

The video analytic can only deliver a good analysis if the video provided is of good quality. A barrel effect (optic distortion) on economic lens can be an issue when the subjects move to the corners of the image. Cameras without a true wide dynamic range will provide a poor image when there is a high contrast on the scene reducing the detection capabilities of the video analytic. A high shutter speed could be a key feature when objects move fast on the scene or when the camera is zoomed in on a small area of the object (i.e. vehicle’s license plate) reducing blurred images.

Video analytics, either on the server side or on the cloud, will require bandwidth to receive the camera streams and processing power to run the analysis. The advantage of this architecture is that you don’t require a specific type of camera chip, the disadvantage is that bandwidth usage will be higher. Depending on the number of video analytics, you might require more than one processor on the sever or increase your internet bandwidth if using cloud analytics. If bandwidth is an issue, evaluate if edge video analytics can meet your project requirements.

Measuring video analytic accuracy is a relative subject, especially when there is no standard in the industry for it. A manufacturer can increase the video analytic accuracy if the sample is constrained to a few trials (i.e. 10 trials and 9 of them were positive = 90% accuracy vs. 100 trials and 9 of them positive = 9% accuracy). Accuracy could be measured only on real events, eliminating false positives from the sample, or if the statistic is obtained under ideal conditions (i.e. camera angle, controlled lighting, simple background, little activity on the scene, a set distance from the camera, specific lens or camera type).

The only accuracy statistic you should trust is a trial period based on your conditions and settings.

Conclusion: Four important points about video analytics for video surveillance

There are important differences in video analytics and using the right video analytic in your implementation is crucial to obtain the best results. In most projects a combination of different types of video analytics will be the way to go, whereas in very specific situations one type can be more suitable than others.

Compare and test the video analytic before choosing a manufacturer. Even though two manufacturers claim to have the same type of video analytic, the outcome on the same scenario might differ considerably since accuracy can be measured differently. Not all the scenes are ideal, especially when using video analytics outdoors. Lighting, camera angle, weather conditions, and the image quality are some examples of factors that commonly affect the results of a video analytic.

Remember that all analytics will require configuration and fine tuning. Assess the ease of use and the level of training required to make changes and obtain results.

An integration between the Video Management System and the video analytic is important. Furthermore, an integration that includes meta-data support will give you more usability and the possibility to expand its applications.

Hitting Security Out of the Park for the 2018 World Series

Baseball isn’t known for violence, either on or off the field. Brawls between players usually end quickly and fans of opposing teams coexist in the stands peacefully. But make no mistake: security is a big deal for every Major League Baseball team, particularly during the annual best-of-seven championship series that 115 million people tune into every October—the World Series.

The surveillance personnel at the two stadiums hosting the World Series are on high alert for a variety of potential security issues. The sheer number of people at the games — between 35-60,000 fans attend each game — makes the stadium a target for terrorism. Large crowds both in and around the stadium make attractive targets for pickpockets. Heavy drinking by fans before and during the game can lead to fights. Finally, there are health and safety risks that aren’t brought on by bad behavior but simply bad luck, such as car accidents in the parking lot or serious medical events, like heart attacks or strokes.

Major League stadiums have always had a variety of security measures in place, but in recent years they have intensified these measures, particularly during the World Series. Since 2015, all attendees are subject to metal detectors upon entering stadiums. Stadiums have also placed new restrictions on the types of bags that are allowed into the stadium to reduce the chance that somebody can smuggle a prohibited item past security.

Above all else, the big change in stadium security has come from enhanced surveillance technology, notably Video Management Systems that leverage high-definition video and intelligent analytics.

Pelco has been at the forefront of this transformation, offering end-to-end surveillance solutions to major event and sports venues, including Chase Field, home of the 2001 World Series Champion Arizona Diamondbacks.

VideoXpert, Pelco’s latest Video Management System (VMS), has become an attractive option for stadiums because it combines sophisticated analytics and industry-leading video cameras with a simple, intuitive interface that employees new to the surveillance industry can quickly be trained on.

Here are some of the game-changing analytic tools that many Pelco customers choose to implement via VideoXpert:

  • People Counter: Management knows when and where foot traffic is heaviest. When fans are piling into the stadium before a big game, being able to hone in on suspicious activity or blockage at entry gates is extremely helpful.
  • Intrusion Detection: Alerts security teams to unauthorized entrances, while filtering out the types of things that often cause false alarms.
  • Facial Recognition: Spots people who have been barred from facilities due to past problems. This is one less thing for security personnel at the gates to have to worry about.
  • Unaccompanied Object Identification: Available natively on Pelco cameras, this feature notifies staff of objects, such as a bag or backpack, that have been left behind. This serves as a critical security feature to notify staff of potential bombs, but it can also serve an important customer service function by helping staff recover lost items for guests.
  • License Plate Recognition: Cars linked to suspicious behavior on the premises can be quickly identified.

Pelco makes these analytics available through native, on-camera support, and through seamless integrations with strategic analytic partners. To learn more about these analytics, contact our Pelco sales team today.

A smooth entry process, coupled with video surveillance and groundbreaking intelligent analytics undoubtedly play a larger role in ensuring that the World Series remains an exciting yet peaceful and safe American pastime.

Customization Makes One-Stop-Shop for Security a Reality

At Pelco, we serve a variety of partners and end-users in a wide range of industries, from airports and train stations to casinos and sports arenas. What’s striking about working in so many industry verticals is that no customer is alike; each one has a unique set of security needs and related stakeholder groups that ultimately shape their approach to surveillance. While there are undoubtedly plenty of similar customer requirements that we hear over and over again, there are a host of individualized modifications that can (and should) result in a truly unique solution.

That explains why we have made customization for our customers a top priority. Our commitment to being the best video surveillance and security solution provider in the world comes not just from our dedication to producing the most advanced IP video security products and systems, but in our ability to work with each individual customer to design solutions tailored to address their specific needs.

Simply providing surveillance solutions that aim to address the most common needs of a certain vertical, such as gaming or airport security, is not enough. Video surveillance providers who do no more than that invariably force their customers to fill gaps by contracting with additional vendors for other products and services, often at a much greater expense of time, money and risk.

Our goal is to address all of the security needs in one solution, from one provider, offering greater efficiencies in terms of security management, customer support, and budget. We provide specific modifications in terms of software, hardware, and firmware to meet the needs of key stakeholders.

Common Customizations

As a global provider of security and surveillance solutions, we receive many different customization requests from our network of partner integrators and end customers. One of the most common customizations we configure is the integration of a facility’s access control system into our Video Management System, VideoXpert. In layman’s terms, that means every time somebody enters a facility using a key card, there is not only a record of their entry in the access control system, but that record is accompanied by video footage of the event taking place. In other words, the open architecture of products like VideoXpert can integrate a wide variety of 3rd party security products, resulting in a highly scalable and extensible solution that can meet the ever evolving needs of an end user

Similarly, another frequent customization request is the integration an incident report program into VideoXpert. For many security professionals responsible for protecting the physical assets of an enterprise or government entity, the ability to provide a detailed report complete with video evidence is essential to satisfying the needs of related requests from law enforcement, insurance companies and oversight boards. With VideoXpert integration to 3rd party incident report programs, the process is quick, painless and accurate. The result is a boost in work efficiency, timeliness of reports, accuracy of damage reporting for insurance, and even a reduction of repeat incidents through improved coordination with law enforcement.

Many of our customers want video cameras that direct their focus to moving objects if nothing is occurring in the spot where they’re pointed. In those cases, we are able to install Pan Tilt Zoom (PTZ) IP cameras. When video cameras detect and focus on people or things that are moving, say at crowded baggage claim areas in busy airports or on offshore oil rigs with crews working 24/7 under extreme conditions, they are much more likely to be recording the significant events, including crimes, inappropriate behavior, and even work-related accidents.

Other customers have very precise demands when it comes to the aesthetics of their surveillance equipment. We happily comply with all such requests, painting and wrapping cameras to blend into the environment rather than have them stick out like a sore thumb.

One System to Run Them All

The fact is centralizing security programs in one interface like VideoXpert makes work more efficient, cost-effective and safer. The more that key security functions operate on separate systems, the greater the risk of missed incidents and security breaches. Indeed, a single surveillance interface makes it easier to isolate sensitive resources that could be tampered with. Bottom-line: Setting up a single workstation accessed by trained surveillance personnel is far better than disparate systems spread around an organization with varying degrees of security access.

The Upshot

There are hardly any customizations that are out-of-bounds when it comes to Pelco surveillance solutions. Not only are we eager to offer our partners and their end users the full range of our own hardware and software features, but we want our solutions to empower them to leverage any other useful security tool from any other provider.

If you’re wondering whether we can help you integrate a certain feature or customize your solution in a certain way, please don’t hesitate to ask. We are eager to investigate all requests.