Common Healthcare Security Challenges

Posted on Categories Healthcare

If you’re tasked with maintaining security in a healthcare environment you may have a number of challenges that seem difficult to overcome.

Healthcare locations often have large open lobbies, with few choke points. Even a medical clinic can have multiple entrances, and few of the people entering the facility will be known to the tenants.

Lighting in the lobby can provide a challenge as well; there may be very bright spots, contrasted with very dark spots. This can happen if you have a glass lobby or bright spot lights in your entry ways. Given these difficulties, you may have given up on being able to get high resolution coverage of the full area. Perhaps you have settled for video with poor contrast, sub-par color reproduction, or video that appears washed out due to difficult lighting conditions.

Many security professionals also find that beyond the technical difficulties, there are numerous other significant priorities that can be overwhelming. These can include protecting sensitive data, maintaining security for doctors and patients, and – perhaps most challenging – safeguarding sensitive prescription medication.

If you are feeling these pressures, know that you are not alone. Healthcare has long experienced many of these challenges. The good news here is that there are a number of answers to help with your issues. Some solutions are technology based, while others are procedural.

It’s important to first remember that video is only one component of a security system. The system may also include Visitor Registration, Access Control and numerous others. While each of these can exist on their own, by integrating these systems you can build an overall security deployment that is more than a sum of its parts.

For instance, a security system with integrated Video Management, Access Control, and Visitor Management can help the security department become more proactive in protecting the premises. How might this be possible? Imagine an individual approaches the visitor desk and attempts to enter the facility. The Visitor Management system can identify that this person has been put on a local watch list for an earlier incident. Through an integration, this can automatically generate an alert to management and to the Access Control system, and turn a PTZ camera towards the location of the visitor desk to record the interaction with the perpetrator. If there is a security command center, they can take any needed actions or simply monitor the situation in case a law enforcement situation starts to unfold.

And there is still that issue of challenging lighting in the lobby. One technology that can help with this is wide dynamic range, or WDR. WDR allows a camera to capture video even in a mixture of very bright and very dark areas, while still maintaining color, detail and a good quality picture. Cameras with WDR would be ideal for a lobby environment; they would also be a good solution for a garage, where there will be a low light environment with the occasional glare of bright headlights.

These are just a few examples of the many solutions that can address problems in a healthcare security deployment. Would you like to learn more? Register for The Security Professional’s Guide to Mid-Size Solutions webcast on August 9th, 8am and 7pm Pacific, to explore these solutions and many more. I’ll be presenting and taking your questions live.

Robert LaBella is a Business Development Manager with Pelco. He works developing relationships with Architects and Engineers. Earlier in his career Mr. LaBella was a Security Consultant and also worked for a Security Integration firm. Mr. LaBella can be reached at