The Pelco solutions that The Hagadone Corporation installed were found to not only adapt to a wide range of environments, but also help their business and community thrive. As a result of transitioning their surveillance setup, they saw major cost savings, increased operational efficiency, and a rise in public safety.
“Pelco enhanced our day-to-day operations, employee execution, and efficiency,” said Nick Buley, Director of Security. “We’re able
to catch a lot more things, improve on a lot of our tasks, and make our day-to-day operations a little safer.”
If you’re an integrator, the terms thrown around about how and where to store video data can be complicated. In this SDM Magazine article, authors break down what these terms mean with the help from experts, like Pelco. Click here to read.
Security integrators and manufacturers reflect on strong 2019 sales and positive expectations for 2020 in the video marketplace as the segment continues to evolve. Pelco weighs in on the trends, opportunities and challenges of the market in this article that appeared in SDM Magazine. Click here to read.
When installing and configuring cameras, a few simple tools and tricks can make a difference for integrators looking for ways to streamline the deployment of video surveillance solutions. In this article from SDM Magazine, Pelco weighs in on the various elements within a camera that need to be present to make this possible. Click here to read.
Take a tour of Pelco’s booth at Intersec 2020 with Pelco Vice President of Technology and Customer Engagement Stuart Rawling. In this video, he gives an overview of the developments in video technology from the company, as well as what’s coming down the pipeline, demand and challenges of the market. Click here to watch.
More than 1,100 exhibitors from 56 countries gathered in Dubai for Intersec 2020 to discuss cybersecurity, compliance, and the continued need for more integration between systems. Pelco participated, speaking with Security Middle East Magazine about how Pelco is navigating these emerging challenges and opportunities. Click here to read.
The holiday season is upon us, and while the holidays present a unique opportunity to boost sales and productivity for shopping centers, they also create an entirely new series of challenges for security operations to manage and overcome. Business security systems are the solution to creating a successful, safe holiday season.
When it comes to shopping centers, there are many factors to consider from a security standpoint. There is, of course, the need to protect and foster a safe environment for customers, but also for shopping center employees, support staff, and general property. Because the holidays dramatically increase the number of people, vehicles, and more passing through shopping centers, the need for vigilant security operations is never as high as it is this time of year.
At Pelco, it is our vision to help make the world safer, and it is our mission to deliver distinctive video solutions and world-class customer experiences that help make that vision a reality. Commercial security cameras and video surveillance are a piece of the solution, however, they need to be used correctly and with a purpose to fulfill that mission.
Today, we will look at five priorities for shopping center security operations to keep in mind for the upcoming holiday season to ensure both safety and operational efficiency as traffic increases.
1. Shoplifting
There is no questioning the prevalence of shoplifting year-round and the problem it creates for stores and security operations, however, the amount of shoplifting in shopping centers around the country booms during the holiday season. In an annual retail theft survey conducted by Jack L. Hayes International, more than 279,000 shoplifters were apprehended in 2018 alone by the 20 major retailers who participated in the survey. That accounted for $114 million in recovered money from the would-be thieves. But it’s important to remember that number doesn’t reflect the thieves who got away with the crime.
Business security systems, including commercial security cameras, are a highly-effective method of theft prevention. Unlike store employees or managers, security cameras for business can oversee your shopping center and stores at all times. Pelco offers robust video surveillance systems and sophisticated video management software that operate discreetly and intuitively for real-time monitoring, as well as multi-location monitoring. Beyond catching attempted thieves, security cameras for business are also great as a preventative measure. When people are aware they are under video surveillance, they are far less likely to commit a crime like shoplifting.
2. Employee-Related Theft
While it may be tempting to think of theft as an outsider’s crime, employee-related theft or dishonesty is actually a significant problem stores and shopping centers face on a daily basis. This is especially true during the holidays. According to the same Hayes survey, more than 80,000 of the 1.2 million thefts reported in 2015 were the result of retail employee dishonesty.
Business security systems through Pelco offer unique solutions for protecting against employee-related theft or dishonesty. Employees may not directly swipe items like a shoplifter, however, they apply discounts to items dishonestly or are willing participants in organized shoplifting schemes, which also result in a significant loss of product and revenue. Pelco works with leading third-party manufacturers to design and deploy fully-integrated security solutions, including point-of-sale and other capabilities that today’s retail installations demand around-the-clock security.
3. Parking Lot Surveillance
Security operations don’t stop at the front door. A large part of a shopping center’s property includes the parking lot, where a high volume of traffic enters and exits throughout the holiday season. Branching business security systems out to include outdoor security cameras allows shopping centers the ability to monitor their parking lots in real-time, increasing both customer and employee safety.
Through Pelco’s powerful business security systems, shopping centers can monitor not only the parking lots but emergency entrances as well. This enables security personnel to more effectively perform their job and reduce crime in and around the premises. We also offer an automatic license plate recognition (ALPR) system for capturing and detecting vehicle plates coming and leaving the parking lot.
4. Operational Efficiency
Beyond crime prevention, video surveillance creates a unique opportunity for shopping centers and businesses to review and analyze business practices and support. This can be useful for security operations and actual revenue-related activities as well. Tracking traffic flows, peak business hours, and other relevant factors surrounding the holidays allows shopping centers to staff appropriately and take proactive measures against previously mentioned challenges.
Through the use of cloud storage and cloud-based VSaaS (video surveillance as a service systems), Pelco gives shopping centers and other businesses a unique platform to improve operational efficiency and flexibility. These features include facial recognition and dynamic access control, for example.
5. All-Around Safety
Finally, and most importantly, is the all-around safety of customers, employees, and security personnel collectively. The holidays can be equally stressful as they are enjoyable for all parties involved, so it’s crucial shopping centers take proactive measures to ensure the safest environment possible at all times.
Pelco’s business security systems offer enhanced reliability and safety through innovative features like wide dynamic range for low-lighting conditions, multi-location remote monitoring, automated vehicle access control through ANPR and HD surveillance, to name just a few. Our video surveillance solutions provide safety for everyone while securing sensitive assets and data.
Contact Pelco Today
Pelco is an industry leader in commercial security cameras, with a wide selection of business security systems and video management solutions to fit any industry. With us, you also receive the best in customer service, support, and training. It’s the foundation we’ve built our reputation for more than 25 years. Contact Pelco today to learn more about how we can help bolster your security with the best video surveillance and video management solutions available.
Healthcare facilities present one of the largest industries requiring comprehensive security solutions. Healthcare facilities, hospitals, in particular, are often large and see a significant amount of traffic, most of which are people completely unknown to the staff or other visitors. This makes the need for diligent hospital security a must, and a strong surveillance system is a vital asset in ensuring increased safety for healthcare staff and patients, as well as a reduction in theft.
In fact, the worldwide population of people over the age of 60 is expected to double by 2050, while at the same time, global access to healthcare continues to rise. Healthcare security decision-makers must adopt video surveillance solutions that can readily adapt to growing patient populations. At Pelco, it is our vision to see the world become a safer place and our mission is to provide the absolute best video surveillance and video management solutions to help make that vision a reality.
Because healthcare security is much needed for this vision to become a reality, we offer a number of solutions designed for healthcare environments to assist hospitals and other healthcare facilities maintain and enhance the Environment of Care standards. This keeps patients, visitors, and employees safe in relation to physical surroundings, work processes, and operational procedures. Video surveillance systems are an efficient, cost-effective solution for 24/7 coverage of physical surroundings, improving safety, and increasing operational efficiency.
Ensuring Patient and Staff Safety, Security, and Satisfaction
Security cameras in hospitals are an extremely powerful and useful ally in healthcare security. In hospitals, security teams are tasked with monitoring multiple areas such as waiting rooms, maternity wards, public spaces, and more. Each area adds a layer of complexity in terms of varied lighting conditions, levels of security and blind spots security personnel need to navigate. Hospital security is not an easy challenge for security operator, however, Pelco’s exceptional video surveillance options provide healthcare security operators the powerful tools required to lessen risks and increase response times. Plus, our revolutionary video management software makes any healthcare facility easy to use without sacrificing functionality or scope.
For high-risk patients who require continuous monitoring, for example, nurses and security personnel can take advantage of our High Security Corner Mount camera, which provides live video and two-way communication. This feature ensures safety and comfort in areas like Intensive Care Units. Through VideoXpert analytics partnering with the HSCM camera, it provides motion and sabotage detection and can automatically alert personnel when a patient falls or needs any other form of assistance.
Interiors spaces are far from the only areas requiring robust hospital security. Parking lots and surrounding areas also need surveillance systems to ensure higher levels of safety. VideoXpert Plates allows hospitals to keep an eye on arriving emergency vehicles and address overcrowding of visitor parking lots. Security operators can also utilize our ALPR (automatic license plate recognition) software to adeptly control the traffic flow in and around healthcare facilities.
Finally, security cameras in hospitals don’t have to be an eyesore or obvious feature of lobbies, waiting rooms, or other areas. Pelco’s mini-dome cameras and Special Modification Requests (SMR) program allows for custom video surveillance solutions that seamlessly blend into the aesthetic design of the property. This creates a discreet, yet secure, healthcare environment.
Mitigating Risks Through Enhanced Visibility and Detection
Healthcare facilities are primarily patient-centered areas, so accurate identification of persons of interest is of utmost importance for security operators. Simply sifting through the tops of heads is not enough for optimal hospital security. Our video surveillance solutions provide exceptional capabilities such as eye-level views and superior panoramic stitching. Our Evolution 180 fisheye camera provides sharp detail and expansive coverage for hospitals and other healthcare facilities.
Security managers gain access to the automatic tracking of people or objects of interest thanks to Pelco Camera Link, which combines the capabilities of our Optera camera (seamless panoramic coverage) with our Spectra Enhanced (30x optical zoom) for enhanced visibility and detection.
Lighting can also be a challenge when there is no more daylight in after-hours monitoring, or in areas where lighting is generally poor overall. These areas are at higher risk for undetected breaches or unwanted activity, especially if the security cameras in hospitals are equipped to handle low-light situations. Our Sarix Professional 3 cameras have an IR illuminator that can detect objects and people with detail in zero light, so you can rest assured knowing that even the darkest areas can be effectively secured.
Additionally, physicians’ offices, pharmacies, and laboratories also have unique security needs that require a versatile, scalable, and reliable surveillance system. Above all, providing a safe and comfortable experience for patients and staff is paramount for security teams.
Lowering Costs While Increasing Operational Efficiency
While hospital security should be a top priority for any healthcare provider, so too are the financial and budgetary concerns of healthcare facilities. Pelco keeps this in mind, offering solutions that do not have to eat up a hospital’s budget.
Thanks to Pelco Smart Compression technology, and h.265, the most efficient video compression standard, security personnel experience detailed images that don’t strain storage budgets.
Our power surveillance systems and video management software provide security operators extreme power beyond basic security concerns, as well. Security personnel can use heatmap information to understand visitor and patient traffic within hospitals and other healthcare facilities, which is useful in optimizing patient flow and service-cycle times. This powerful data can provide valuable information for sharpening hospital’s strategies and best practices to optimize expenditures and stretch budgets further.
Pelco’s video surveillance solutions can also help directors of security ensure that staff in healthcare facilities are complying with protocols and processes, which can help lower the risk of liability issues. Additionally, VideoXpert analytics allow security personnel to focus on responding to potential breaches and incidents rather than monitoring each scene manually.
Our end-to-end solutions are also open and integrated, working with more than 100 integration partners so that our solutions work with a wide range of third-party platforms for an interoperable, open surveillance system that suits a healthcare facility’s specific needs. This includes solutions such as infant monitoring systems, nurse call systems, and more.
Contact Pelco Today
Pelco is an industry leader in healthcare security, with a wide selection of surveillance systems and video management solutions to fit any need. With us, you also receive the best in customer service, support, and training. It’s the foundation we’ve built our reputation for more than 25 years. Contact Pelco today to learn more about how we can help bolster your hospital security with the best security camera systems and video management solutions available.
Employing business security cameras is a fantastic step toward increasing security and safety in your office complex. However, cameras alone are only half of the equation. A truly versatile and effective security camera system provides you with more than raw video footage, which is where video management software, or VMS, comes in.
Essentially, video management software is an efficient combination of video software and server hardware. By nature, video management systems are complex, and oftentimes that complexity can overwhelm you. This can lead to a lack of focus and a steep learning curve. But with Pelco’s VideoXpert video management software, operating a VMS for your office security systems has never been easier.
Let’s take a closer look at some of the key aspects of our intuitive VideoXpert video management software and what you should know about how our VMS can boost employee and visitor safety, as well as operational efficiency.
User-Friendly
First and foremost, our video management software is extremely user-friendly thanks to its intuitive design that keeps you in mind. The easy-to-navigate presentation provides you with everything you need to fully utilize the power of the VideoXpert platform by effortlessly displaying key metrics on up to six monitors, each of which can simultaneously display up to 16 video streams. This allows you to make quick, effective decisions that propel your business ahead.
When it comes to operating and maintaining an office security system in medium or large organizations, you must navigate a host of challenges that can increase the chances of security breaches or unauthorized entry. Our VMS enables quicker detection and response times for any industry or office complex by combining captured data with advanced analytics, all of which you can easily operate through the VideoXpert interface.
Fault-Tolerant
Our revolutionary video management software is completely fault-tolerant, redundant, and failover supportive to address any data loss. Because of this, an office complex security operator no longer has to worry about single points of failure. This ensures reliability throughout the office security system. There are multiple levels of redundancy and distributed architecture to protect against a loss of data and guarantee your system can properly operate even during a failure to one or more components.
Adapts and Improves
Our video management system grows along with your business. Since we first released VideoXpert, we strived to adapt to the needs of current office complexes and other industries. Changing site plans and locations is no longer an issue as our VMS is a reliable and trusted solution. The newest version of our software (available for download) includes auto-gap-fill, which addresses several security challenges that increase the risk of data loss.
Auto-gap-fill allows for bandwidth optimization in situations in which bandwidth is limited. You can also view live video in low resolution, while the camera records HD-quality images for zero visibility loss, even in suboptimal conditions. Our VMS retrieves the locally-stored date from the camera for an efficient forensic search.
Contact Pelco Today
To learn more about Pelco’s video management software solution, contact us today. Our customer support and training is also important to us. Our solutions are what make Pelco a global leader in the design and development of video security solutions.
For decision-makers of healthcare facilities, it’s no secret that it’s a challenge to provide a safe, accessible setting for patients, staff, and visitors. Governmental regulations, workplace violence, and generally stressful environments combine to form a multi-faceted obstacle to surmount.
Facility operators must cover their bases in essentials such as asset protection, cybersecurity risks, intrusion, vandalism, and theft protection. But in order to successfully differentiate themselves as a healthcare center, they must be innovative in their efforts to improve patient care as well.
What many in the industry have yet to realize is that the solution for both security interests and improved patient care is one and the same: Pelco’s complete solution helps increase patients, visitors and staff safety while improving hospital processes, operations, and security.
In today’s Security Insights article by Pelco, we’ll explore how Pelco’s end-to-end VMS solution proactively addresses numerous challenges healthcare facilities face in a reliable and scalable way.
Complex Challenges
Hospitals and other healthcare facilities face a multitude of complex challenges with operational logistics. The ceaseless stream of patients, guests, and staff leads to questions of balancing safety with operational efficiencies.
For instance, how do you allow staff to move freely throughout the hospital while ensuring potential security risks are successfully mitigated. How do you afford your personnel quick-access to medical records and EHRs while following HIPAA regulations and cybersecurity protocol?
Modern Security & Surveillance Solutions
Pelco’s groundbreaking VMS solution closes security gaps while providing healthcare facilities a competitive advantage via sophisticated patient care. Below, we analyze a few of the many ways in which Pelco’s VMS and CCTV technology can supplement operations and patient care.
Optimized Patient Care Processes
Pelco’s scalable, integrative VMS allows security departments the ability to remotely manage security concerns with cloud aggregation and alerts. With deep learning analytics, heat mapping, and on-premise monitoring and diagnosis, your security personnel won’t miss a thing. For instance, our technology is designed to address real-world situations, such as optimizing response time after someone falls to minimize negative consequences. Additional relevant technologies we provide include:
Advanced motion detection
Loitering analytics
Tripwire and trespass
Access control
Facial recognition
People tracking
The sum of these technologies is one that staff, patients, and guests can be excited about; our Video Management System creates a safe environment for patients and an efficient workplace for personnel. With a scalable, integrated security system from Pelco, you can prevent unauthorized access to sensitive information without disrupting the day-to-day activities of doctors and nurses.
Consider Pelco
We at Pelco are acutely aware of the diverse set of challenges that healthcare facilities face. And although we aren’t able to address every unique concern in a single article, our video surveillance cameras and video management solutions are designed to improve safety and increase operational efficiency in practical, real-world ways.
“We use the video for so many things. We’ve used cameras to prevent theft and vehicle break-ins. We’ve even used them to pinpoint patient incidents, which has helped clinical staff determine their treatment.” – Ron Coles, Director of University of Arizona Medical Center – South Campus Safety and Security Services
With a focus on regulatory compliance in symphony with centralized and remote access, you can set your security personnel up for success with a complete, real-time picture of the facility and grounds.
Since 1968, the Hagadone Corporation has been a beacon of recreation and hospitality in the Coeur d’Alene, Idaho, community. Their operations are expansive and their facilities are many; from the nearby Coeur d’Alene Resort to other operations that include hospitality, restaurants, golf, media and publishing, advertising, real estate, photography, aviation, and marine.
Some facilities are local, while others are a fair distance away from their hub of operations in downtown Coeur d’Alene. As you might imagine, employing a centralized, efficient, and economical security and surveillance system would be considered a challenge of significant proportions. Yet that is exactly what the Hagadone Corporation has been able to achieve through employing Pelco’s VMS solution for commercial spaces.
In today’s blog, we investigate how Pelco’s commercial surveillance solution facilitated the Hagadone Corporation’s significant cost savings and public safety improvements, all while helping the community thrive.
Hotel Challenges
Judd Jones, Hagadone Corporate Director of Technology, recognized three primary security challenges the hotel resort faced: internal control, monitor cash flow, and point of sales. The foundational element of Pelco’s solution allowed them to more closely monitor how cash is being handled at point of sale systems, all of which afforded superior control of internal operations.
Once the foundational elements of internal operations were secure, Mr. Jones noted that Pelco’s commercial security solution supplemented an improved guest experience for a range of facility types: hotels, restaurants, bars, and others.
Thirdly, Mr. Jones identified how Pelco helped improve public safety in downtown Coeur d’Alene more generally.
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“We have a very large footprint in our local communities…Pelco gives us a very good foundation to give a better public safety scenario. We work closely with local law enforcement, we’ve worked with the FBI. We’ve had a number of things happen in our organization, in our properties, where the Pelco solution has helped solve some pretty big crimes actually. So this has been a very solid implementation with the product.”
Day-To-Day Operations
Director of Security Nick Beauley echoed Mr. Jones’ sentiments regarding the versatility of Pelco’s solution. In this case, Nick noted that they were simply able to “catch more things” and “improve a lot of tasks to make our day to day operations a little safer.”
Spotlight: Valet & Insurance Claims
Jones noted that valet issues have been among the biggest challenges their organization has faced. The inherent risk of valets taking a customer’s vehicle was substantially mitigated via installing Pelco’s surveillance cameras. The Hagadone Corporation optimized its liability framework in a dramatic way:
Said Buley,
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“In 2017 we had eleven insurance claims submitted, 2018 we had 15 insurance claims submitted, and this year was our biggest initiative in terms of enhancing the Pelco system we have. And right now we have two.Right now we are down $25,000 in insurance claims from last year to this year.”
In no uncertain terms, Pelco’s commercial VMS is an investment which will pay for itself for a multitude of corporations looking for a versatile video surveillance system.
Ease Of Use
Joel Hart, a Hagadone surveillance associate, took the time to point out just how intuitive and easy to use Pelco’s video security system is. In real-life, day-to-day activities, Pelco is designed with users in mind:
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“The ease of use is definitely there because I’m not the most tech-savvy person. I’m just on your basic PC use level, and I don’t have any problems navigating the system, or saving footage, or cropping footage, or being able to save it and put it together for an investigation or a report.”
Mr. Hart goes on to highlight how Pelco’s security cameras have reduced crime in downtown Coeur d’Alene:
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“Since we’ve put more of this in our downtown core, our campus, we think that it’s really curbed some of the crime in the downtown area. And the police agree with us that it’s been a big help for them. And we’re not done. We are going to continue to put some more equipment out and cover an even bigger coverage area. So it’s really a public safety thing, a loss prevention piece, and I think it just really gives peace of mind to our guests.”
Contact Pelco
Whether your priority is improving ROI, enhancing operational efficiencies, increasing public safety, optimizing guest experience, or all of the above, Pelco’s commercial video security system is the ideal solution.
We offer integrated, customized video surveillance solutions that meet the practical, ad-hoc needs of our customers. For a robust surveillance system tailored to your business, reach out to Pelco at your convenience.
FRESNO, Calif. (October 15, 2019) – Pelco, Inc., a global leader in intelligent video solutions, today announced the appointment of Kurt Takahashi as Chief Executive Officer, effective November 1, 2019. Previously, Takahashi held the position of President of AMAG Technology, a global end-to-end security management platform. At AMAG, his innovative leadership transformed the company from being an access control focused business into an open, innovative security management solution specializing in access control, video surveillance, visitor management, identity management, incident and case management, and a fully integrated command and control software suite.
Prior to AMAG, Takahashi was the Vice President of Global Sales and Marketing at Quantum Secure where he led sales, business development, and marketing to drive global pipeline and top-line revenue growth.
“During this time of transformation, there is no better person to lead Pelco than Kurt Takahashi,” said Russ Roenick, Pelco’s Chairman of the Board and Managing Partner of Transom Capital. “Mr. Takahashi is a proven leader with deep connections to Pelco and the industry. With over 20 years in the physical security sector, his reputation with customers, dealers, consultants, and technology partners is invaluable. We know Kurt’s business and technology vision, executive experience, and ability to bring people together to achieve success will propel Pelco into a leading position in the security industry.”
“I am honored to have this opportunity to lead Pelco. We have a strong brand with talented and motivated people. I’m looking forward to accelerating our ability to deliver innovative, distinctive video solutions and world-class experiences back to our customers,” said Mr. Takahashi.
About Pelco, Inc.
Pelco is a global leader in the design and development of video surveillance solutions including video management and analytics software, infrastructure, cameras, and services. From Pelco’s VideoXpert video management platform to their industry-leading selection of IP cameras and accessories, Pelco is committed to designing and delivering a broad range of high-quality, IP video security products and systems that make the world safer.
User-Friendly
Adapts and Improves
Complex Challenges
Modern Security & Surveillance Solutions
Spotlight: Valet & Insurance Claims
Ease Of Use