Dealer Information
Account Number:
Company Name:
Contact Person:
E-Mail:
Street Address:
City:
State:
Zip Code:
Phone No.:
Fax No.:
End User Information
Installer Information
Certified System 9700 installer that will be installing the upgrade on your system
Installer Name:
Phone Number:
System 9700 Information
1. Which system(s) will be upgraded?
CM9740CM9760CM9770CM9780
2. Are your systems being networked?
YesNo
If Yes, Number of nodes CM9740 CM9760 CM9770 CM9780
3. Number of CM9760 matrix bays
4. Number of mother boards (9760 CPUs & NIUs only) Please read Tech Tip #5033070 (460 KB PDF) to help identify which motherboard your system has
American Predator Raptor AT Tyan® Tomcat Tyan® Trinity 100AT
5. What version software is currently being used?
System Manager CM97xx-CC1 CM9760-KBD
6. Number of keyboards
7. Do you have a CM9760 data translator?
If Yes, How many
8. Is there a Pelco VMX200 system connected to the system?
9. Do you have a PLC or Access Control system that communicates directly without the use of a data translator (P-Protocol)?
YesNo Note: If you answered yes to this question, it is recommended you do not upgrade past version 7.80.029
Note: If you answered yes to this question, it is recommended you do not upgrade past version 7.80.029
10. Requested Software Version
Unknown 7.80.003 7.80.022 7.80.029 8.03.012 9 NOTE: Version 8.0 and above are feature upgrades and require a PO be sent to fax # 1-800-289-9707. If you have any questions please contact Systems Application at 1-800-289-9100
NOTE: Version 8.0 and above are feature upgrades and require a PO be sent to fax # 1-800-289-9707. If you have any questions please contact Systems Application at 1-800-289-9100
11. Comments/Instructions
Please contact us for any additional information: Pelco – System Applications Group 3500 Pelco Way Clovis, CA. 93612 Phone: (800) 289-9100 or (559) 292-1981 FAX: (800) 289-9707 or (559) 294-3751