System 9700 Software Upgrade Request

Dealer Information

Account Number:

Company Name:

Contact Person:

E-Mail:

Street Address:

City:

State:

Zip Code:

Phone No.:

Fax No.:


End User Information

Company Name:

 

Contact Person:

 

E-Mail:

Street Address:

 

City:

 

State:

 

Zip Code:

 

Phone No.:

 

Fax No.:


Installer Information

Certified System 9700 installer that will be installing the upgrade on your system

Installer Name:

 

Phone Number:

 
 

System 9700 Information

1. Which system(s) will be upgraded?

2. Are your systems being networked?

If Yes, Number of nodes
 CM9740  
 CM9760  
 CM9770  
 CM9780  

3. Number of CM9760 matrix bays

   

4. Number of mother boards (9760 CPUs & NIUs only)
Please read Tech Tip #5033070 (460 KB PDF) to help identify which motherboard your system has

 American Predator Raptor AT  
 Tyan® Tomcat  
 Tyan® Trinity 100AT  

5. What version software is currently being used?

 System Manager  
 CM97xx-CC1  
 CM9760-KBD  

6. Number of keyboards

   

7. Do you have a CM9760 data translator?

If Yes, How many
 

8. Is there a Pelco VMX200 system connected to the system?

9. Do you have a PLC or Access Control system that communicates directly without the use of a data translator (P-Protocol)?

Note: If you answered yes to this question, it is recommended you do not upgrade past version 7.80.029

10. Requested Software Version

NOTE: Version 8.0 and above are feature upgrades and require a PO be sent to fax # 1-800-289-9707. If you have any questions please contact Systems Application at 1-800-289-9100

11. Comments/Instructions


Please contact us for any additional information:
Pelco – System Applications Group
3500 Pelco Way
Clovis, CA. 93612
Phone: (800) 289-9100 or (559) 292-1981
FAX: (800) 289-9707 or (559) 294-3751

800-289-9100 ©COPYRIGHT, PELCO INC, ALL RIGHTS RESERVED