Matrix System & Network Configuration

The security industry is requiring higher levels of complexity in video security systems, placing a more demanding burden on the system integrator. To help system integrators recognize income for this complex work, Pelco offers many services, including matrix certified field service assistance, which may be resold to the end customer. All services are sold at dealer pricing and are discountable based on the system integrator's discount pricing.

Pelco trained and certified field service is available to advise the system integrator in configuring the hardware for optimum matrix system performance. Service features include verifying proper video input levels and ground loops.

Pelco trained and certified field service assists the system integrator with a final configuration of the matrix switcher system per the needs of the end customer. System configuration includes the naming of cameras, creating rights and privileges, setting up alarm configurations, writing macros, and optimizing system performance.

• Leverage Pelco’s ’fanatical customer service’
• ‘Virtual Support Staff’
• Increased efficiency & knowledge