Make your next purchase through our online ordering system. With B.O.S.S. 5.0, you also have access to a wealth of product information, including pricing, documentation and more. Start using it today.

A Repair Authorization (RA) number is critical to the timely and accurate repair of your unit as it enables the receiving team at our Service & Repair facility to properly identify your unit, call up appropriate notes and ensure that the repaired unit is returned to the correct address. To avoid delays, it is critical that all shipments and communications clearly reference the RA Number.

Use the online RA request tool to generate an RA, print address labels and get regular updates emailed to you regarding the status of your product.

Click here to view your existing return authorization status.

Our online database of FAQs provides answers to the most common issues in an easy-to-search, easy-to-understand format. Having undertaken a detailed analysis of customer interaction through product and technical support, our FAQs have been fine-tuned to deliver the pertinent and detailed information you demand.

Get the answers you need, when you need them.

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