Buildings Business Community

The Buildings Business Community is the ultimate resource to connect with the people, resources and ideas that drive our industry forward. Whether you’re interested in Video Security or Building Management Systems, we invite you to join and become an active member of our community. There’s never been a better place to ask questions, join discussions, watch videos, follow conversations, and so much more. Register for your Pelco ID and get started today.

> Buildings Business Community 

B.O.S.S. 5.1

Make your next purchase through our online ordering system. With B.O.S.S. 5.1, you also have access to a wealth of product information, including pricing, documentation and more.

> Log in
> Register - Start using it today.
> Order Status 

Repair Authorization Request

A Repair Authorization (RA) number is critical to the timely and accurate repair of your unit as it enables the receiving team at our Service & Repair facility to properly identify your unit, call up appropriate notes and ensure that the repaired unit is returned to the correct address. To avoid delays, it is critical that all shipments and communications clearly reference the RA Number.

Use the online RA request tool to generate an RA, print address labels and get regular updates emailed to you regarding the status of your product.

> Online RA request tool
> Click here to view your existing return authorization status. 

Knowledge Base

Our online knowledge base provides answers to the most common issues in an easy-to-search, easy-to-understand format. Having undertaken a detailed analysis of customer interaction through product and technical support, our knowledge base has been fine-tuned to deliver the pertinent and detailed information you demand.

> Get the answers you need, when you need them. 

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